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September 2024 by Juvir Martin
Helpful, friendly, and knowledgeable staff!
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September 2024 by Lily Troy
Pukalani Statefarm Staff is AMAZAZING!
My son's vehicle was struck by a driver who ran a red light on 4/5/23.
Unfortunately my son's car was totaled, drivers door was struck, airbags deployed major damage to wheel hub. Fortunately, my son was able to open the car door and WALKED AWAY.
ALYSSA S. at PUKALANI STATEFARM was my guiding light throughout the process. I called the Pukalani office, Alyssa called me back and answered MANY MANY MANY QUESTIONS. The STATEFARM APP, mistakenly said on the 11th the car was being repaired. I called to confirm and OOPS it's totalled. Alyssa immediately replied to my email and we spoke about what to expect next. She was spot on and gave me pointers. I definitely feel she relieved my stress. I got my buy out direct deposit 4/18/23 which enabled me to replace my son's car FAST. He is seven weeks from dental school graduation in California and it was complicated. But Alyssa knew exactly what to do, I needed proof of insurance coverage for the dealer in Californiavon 4/19/23, Alyssa emailed a binder and temporary insurance card in minutes! My car was released to my son the 20th! THANKFUL FOR PUKALANI STATEFARM AND ALYSSA S.!!!
For general insurance information KIT O. IS MY GO TO AGENT!
JUNE 22,2023. YES I WANTED TO UPDATE AND LET EVERYONE KNOW PUKALANI STATEFARM CONTINUES TO PROVIDE EXTRAORDINARY CUSTOMER SERVICE! Alyssa S., Erica F., Tiana and receptionist Chelsin are FAST TO RESPOND, EVERY SINGLE TIME! I get my answers as soon as possible and no question is too SMALL! THANKS KIT O. AND THE PUKALANI STATEFARM TEAM!
6/30/23
ONCE AGAIN PUKALANI STATEFARM STAFF MEMBER, ALYSSA SOUZA RESCUED HARRISON, MY SON AND I!
Today, the day before flying back to Maui, Harrison received a CALIFORNIA DMV letter stating, your registration will be canceled 7/26/23 as we have no proof of car insurance. Alyssa answered the phone, LUCKILY and emailed me proper documentation to submit online. THANKS ALYSSA!!!
7/9/24 ONCE AGAIN 5 STARS TO PUKALANI STATEFARM! I needed proof of homeowners insurance and Nicki emailed me a PDF IN 2 MINUTES!!!
8/23/24: CONTINUED EXCELLENT CUSTOMER SERVICE!
My son misplaced his car insurance card, One brief phone call to STATEFARM PUKALANI… and a replacement card id on the way! Appreciate you Malia?‼️
8/29/24
Once AGAIN STATEFARM IS THERE FOR ME! I called for advice on homeowners insurance and Kit O. answered immediately! I thank him and Nikki, staff member who took my call, for QUICK RESPONSES AND BEING SO THOROUGH IN YOUR ADVICE. I HAVE BEEN WITH STATEFARM SINCE 1990❗THEY ARE THE BEST, da BOMB.
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September 2024 by Fernhouse Flowers
Fastest service and response
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September 2024 by Mara Cole
Always Excellent, personable service from the Pukulani Office!
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August 2024 by Alison Pearce
Always friendly and helpful!
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August 2024 by Dr. Malik Cotter
Excellent service with a smile from Sara
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August 2024 by Megg White
I can’t say enough good things about this State Farm agency. They are always so helpful and kind when we call with questions or need help with our policies.
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August 2024 by I K
Great experience working with Kawehi! She made the process very easy (with no pressure) and I will save quite a bit of money by switching to State Farm. Highly recommend you at least call for a quote.
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August 2024 by Alice O'Neill
Kit Okazaki - State Farm Insurance office on Maui is the best. Chelson Gumtang and other folks at the office helped me with my homeowners' insurance coverage and provided the best quote. I was in a time crunch with my coverage and they came through in record time.
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July 2024 by Matthew Cheran
Great staff, very helpful and friendly!!!
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July 2024 by Steve Baker
Perfect service
Fast
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July 2024 by Anna Ballard
We love the team at Kit's office! A really great group of people that communicate well within their team and with the clientele. Creating a personal yet professional experience!
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July 2024 by Lauren Taylor
We work with Kewahi and had a great experience! Knowledgable and always go the extra step to help. Highly recommend!!
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July 2024 by Cheryl L Lee
I was fortunate to find Malia at State Farm insurance. She was very professional and knowledgeable. I felt the policy quotes were easy to read, and any questions I had were met with friendly and quick responses! I highly recommend you check them out the next time you’re looking for Insurance coverage In the State of Hawaii.
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July 2024 by Roger Ayan
Everything was handled by the agent. Not repetitive on line information already provided.
