Life Insurance near Makawao, HI

“Chelson is awesome to work with. Very friendly and helpful. She always returns my calls which is appreciated. Love working with her. She should get a raise considering how busy she is.”

“Highly recommend State Farm! They are quick to provide proof of insurance to the dealership when I purchase a new vehicle. My family and I got into an accident a couple years ago and they were quick to cover costs and even paid for my car seats. They also provide an Uber credit if your car is ever in need of a tow. I have all my vehicles covered under State Farm and continue to do so. I would insure my home with State Farm too if they provided that service! I can’t recommend State Farm enough.”

“I am updating my review from a 1 star to a 4 star, due to Matt calling me and genuinely caring about improving my experience. I appreciated the call and I understand things take time, however better communication is needed and I believe Matt and his team will deliver that.

I have hurricane insurance through Allstate and for the most part, I don’t need to contact them for much. I pay my premium and the provide my coverage. Nothing crazy. Recently, my mortgage lender reached out to them for a copy of my policy. They never returned any messages, I emailed Matt who was very responsive when I first signed up more than 10 years ago. He never returned any voicemails or emails. I finally got in touch with Tony, he was nice and said he would help me and send over my policy, no problem - this was on a Friday. I never heard back, and by Monday, my mortgage lender never received anything. I called on Monday and Tony informed me he was getting an “error” so his coworker sent it. I called my lender and they still haven’t received anything. I understand things happen but no excuse for ghosting me and not responding to emails or voicemails. When I texted the customer service number to ask how I can leave a review, all of a sudden I got an email with my policy. Not sure if that was coincidence or not, but definitely frustrating. I always try to support local businesses and this experience is making me want to switch insurers especially since they’re not the cheapest either, combine that with poor customer service, no sense staying with them.”