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October 2023 by Mary Baker
I love, love this jewelry store!! I come here everytime I am in Maui and have found some beautiful pieces of jewelry. Every thing is good quality and very unique. Will for sure go back again!!
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June 2023 by elias
Saleswoman was incredibly rude. Would not consider shopping there again.
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June 2023 by Lily M.
I window shop in Little Tibet frequently, and have a few pieces of jewelry from them. I've always had good experiences with their customer service, namely with a man that works there (not sure what his name is). He's always been kind, helpful, and informative on where stones are sourced and such. All of my interactions were positive until I went in a few days ago with a group of friends to look at jewelry. I told them how much I love all of the pieces in there, and how nice all of the employees were. I was greeted by a woman asking what my age was, telling me that she normally requires parents to be in the shop with kids (I am an adult). After telling her my age, she told me not to touch anything I wasn't sure I would buy, because there has been a lot of theft recently. I would have been fine with her saying all of this if her tone was different, and if she didn't insinuate that I would steal. I walked out right away.
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June 2023 by Me ..
Went in with a few of my friends to shop for jewelry. Firstly, there are only silver items available, and the gemstone assortment is subpar at best. The saleswoman was extremely rude, and the first thing she did was ask if I would steal from the store, though she did nothing to insinuate that the other couple in the store would do this. She told me not to touch the jewelry unless I would be buying it, which I would never do, as most of it was tarnished (despite the statement that it was new jewelry). My experience was further ruined by being talked down to by the saleswoman throughout the entirety of my experience within Little Tibet. I found this to be very audacious, as she didn't have the looks to be acting the way she did (to be honest, her hair was shaggy and she looked unkempt). I eventually left the store without buying anything. The saleswoman was not professional and I will not be returning.
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June 2023 by Elias K.
Saleswoman was weirdly aggressive and demanding for all 40 seconds of my visit. Will not be returning.
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June 2023 by Zöe D.
the lady working there came out swingin. very rude to me and my friends and implied that we were going to steal. which we were not going to do :( super unpleasant experience would not recommend. beautiful jewels, horrible customer service. maybe try buying online lol?
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June 2023 by M N.
I was super excited to go in here as I had gotten a piece of jewelry the last time I was in Maui.There's a lot of jewelry pieces and different gemstones.The quality .... I can't really vouch for any more as it doesn't seem to last long as our piece has broke within an hour of getting it. We went back and spoke to who I think was the owner. He wasn't very friendly at all and accused me of being too rough but it wasn't the case at all- I was just tightening the piece like anyone else would.He essentially shooed my friend and I and told us to come back when he fixes it. He was very disgruntled. At this point I just wanted to get a refund a I bought two of the same pieces to match with a girl friend who just got married and another pendant. Didn't offer a refund and unfortunately the pieces left a bad memory along with it. I don't think I'll be back here sadly. Super cool pieces but wouldn't recommend anything that may be dainty or anything not full sterling silver.
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March 2023 by Michelle Hebert
I shopped at this store in Makawao for 18 years. I bought a lot of jewelry from these people. Everytime I'd go in there and talk story with them but they never remembered me. I bought a ring from them a few months back. The gem fell out of the ring. I took it back to have them reset it. I went back 3 times the ring still wasn't fixed. Alana one clerk had me take another ring of same value. I told her ' I don't kno, this replacement ring may be too heavy for my finger. She said ' If it's too heavy then bring it back and we'll give you another ring. ' I wore the ring for 3 hours. It was too heavy. I called Starry and told him and that I'd be coming back in. When I got to the shop Starry told me that they could only give me a $70 credit on the ring. That's a $80 difference. Meaning an $80 loss for me. The ring was in perfect condition and very clean. Starry was rude and went on to condescend me about it. I told him to forget it and handed the ring to my close friend. Starry cussed at me and was very rude. Jacque the owner is the one that wanted to cheat me $80 but nonetheless Starry wasn't professional. Ill nevershop at Little Tibet again. They tried to rip me off!
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October 2022 by Jen O.
The man working here is very rude and I would never give my business to someone who treats potential customers like this. I politely asked him if he had any Art Deco jewelry while looking at each table. He started talking then abruptly stopped and said "are you going to look at me or keep looking around?" He was condescending and rude.. ultimately making me feel uncomfortable and wanting to leave immediately.
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March 2022 by Carolyn R.
I always enjoy going inside, it's a quirky shop, I usually leave with a little something. Their pieces are un
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February 2022 by Martha T.
I have pieces I purchased here that I have worn for 15 years. His workmanship is exquisite and choices of stones. My favorite is a pendant of Druze quartz and Peacock moonstone. Amazing. This place is truly a gem, pardon the pun
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January 2022 by Lynda M.
If you want to see some true beautiful custom jewelry this is the place to come they have a assortment of beautiful jewelry and their stones are high-quality a must see if you're in town
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November 2021 by Bon B.
Absolutely rude man working the store with long beard. Aggressive sales and when challenged on his overpricing became quite hostile and rude. Save your money and try the jewelry shops in downtown wailuku. Do not support this obnoxious business.
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November 2021 by Robert Barna (Bob)
Jacques makes some beautiful silver jewelry with semi-precious stones. His associate Stari was very helpful. One of the highlights of our trip.... even though Jacques is a Montreal Canadiens fan ?.Loved the town of Makawao... loved our meal at Casanova (across from Little Tibet)
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September 2021 by Nai'a Veda
Rudest man ever. He was having a bad day I get that, but to take it out on me was absurd.I was purchasing a piece and he threw a fit that the receipt wasn’t printing and my friend tried to help and he yelled at her. She waited outside...He charged me the wrong amount and wouldn’t refund me the money. I walked away very disappointed and upset. I will never go back to this shop.
