Longs Drugs Pharmacy in Mililani is a convenient, full-service store located in the town center near Times Supermarket. The store is clean and offers a wide variety of items, from food and drinks to beauty products, making it a great place to grab snacks and random stuff. Many customers find the staff to be friendly and helpful, and some have shopped there reliably for many years. The pharmacy provides essential services, including flu and COVID-19 vaccines, prescription management, and options for auto-refill and delivery. There is plenty of parking available, both up front and across the store. However, experiences with customer service can vary. Some reviews report very positive interactions, while others describe upsetting incidents with staff members perceived as sassy or unhelpful. These negative experiences include difficulties at the pharmacy counter and a lack of assistance in locating products. The store can be busy during the afternoon. Overall, it is a familiar and well-stocked destination for everyday shopping and pharmacy needs, though the quality of service may depend on the individual staff member encountered.
This is a good store with wonderful, happy, and helpful employees. The fact that it is open 24 hours a day is a bonus. I would like to nominate Margo as 'employee of the year'. She is always looking out for the customers best interest and being helpful in every way she can. She certainly is a great ambassador for Longs.
March 2022
I just love this Long's since I've been shopping here for 15 years. I've always been treated well by the staff.
January 2022
Conveniently located in the Mililani town center, they have the things you usually find in the other Longs. The staff are friendly and there are plenty of parking. They are located close to Times Supermarket.
