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November 2022 by Nick Stoe
I haven't done my taxes in 2 years, decided to try this place near where I live. I didn't have an Appointment but was welcomed by the ladies upfront. Ryan did my taxes and he was super helpful and gave me lots of advise to lower my tax next year!
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November 2022 by Dave Rodriguez
Was talking with Shannon who had passed me onto the owner of Ohana's and was extremely surprised as to how rude this person was. After she had told me she was not able to support our need with the ERC, I was just hung up on! How unprofessional is that?!?! I was about to ask for help in another way, a reference if at possible, but the ugly monster came out and cut off the conversation quick! Perfect time for Halloween...A real monster there.
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November 2022 by Double Tech
d disrespectful and unprofessional people that work here. Especially Dana:)
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November 2022 by DRod
Was talking with Shannon who had passed me onto the owner of Ohana's and was extremely surprised as to how rude this person was. After she had told me she was not able to support our need with the ERC, I was just hung up on! How unprofessional is that?!?! I was about to ask for help in another way, a reference if at possible, but the ugly monster came out and cut off the conversation quick! Perfect time for Halloween...A real monster there.
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February 2022 by bob loomis
As always, Billy and his company did a fantastic job!!!!
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December 2021 by Marc Gamboa
d disrespectful and unprofessional people that work here. Especially Dana:)
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November 2021 by Katherine Loke Roseguo (Loke)
been with them for 20 years, even though I am off island. They just pau and another healthy return! If you're wondering how much it will cost, ask up front. Mahalo!
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May 2021 by Marsha N.
Was referred by my coworker, so I wanted to give this place a try. Worst experience ever! Don't go to Rhonda, she don't know what she's doing. Wasn't personable, friendly and no customer service. My husband and I sat there quietly looking at each other for 1hr to watch her punch in numbers. Basically could hear the whole conversation of the client behind us. She didn't help itemize deductions or offer suggestions to help. Paid $400 to file basic 1040. Ended up going to H&R Block to amend and in return received half refund.
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March 2021 by Mara S.
Billy did my taxes in person as he has the last 3 years. He was as cordial as ever, competent and efficient, getting the job done in about an hour while being friendly and offering recommendations when appropriate. All covid precautions taken by the business. Masks, acrylic window, etc. Always happy with services from Ohana Tax Service. Aptly named.
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February 2021 by KATHERINE ROSEGUO
been with them for 20 years, even though I am off island. They just pau and another healthy return! If you're wondering how much it will cost, ask up front. Mahalo!
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February 2021 by Shannon T.
Ohana Tax Service is the perfect example of a small locally owned business! But nothing about their service is small. The staff are always smiling and always courteous. I've been going to Billy for about 10 years, then went to Marcia for 3 years after that, then this year I sat with Rhonda. Each and every one of them were very knowledgeable and friendly. If you are a supporter of family and locally owned businesses this is the place to be! And to be honest, not one other place I've seen can beat their prices! Thank you Ohana Tax Service, you actually make tax season stress free! See you next year!
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February 2021 by Adam S.
Billy is the best CPA I've ever had. He goes above and beyond and really tries to maximize my return the right way!! He is very quick and efficient. He is very knowledgeable and always answers any questions that i have. I definitely recommend Billy if anyone needs a great CPA! Thank you so much Billy for your help!
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February 2021 by Tonya T.
We have gone to Ohana tax service for many many years. I've always felt welcomed and cared for as a client but this time it was different. Most years I had Tess and she was wonderful to me. Treated me like family. One year it was Lisa and she was sweet. This year my tax preparer was Rhonda and I felt like I had to defend myself in regards to donations. She questioned everything and I have never had anyone question my receipts or documentation before. We donate a lot of things to kidney clothes etc. I organize the receipts, write in the back the items donated ( it wasn't good enough). ( not even sure she looked at the back where I listed things) I wished she looked at my years of returns and the way it has always been done. I've been praised in the past for how well organized I am. This time I felt judged. I wanted to click with her as I did with Tess and Lisa but unfortunately the whole thing left a bad taste in my mouth.
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February 2021 by Shayne Mālie
Another year, another success. I called in a little later than usual to SCHEDULE to get my return done, and I'm not even kidding, Rhonda took all my information over the phone, W2, 1099, 1098T all of it and input it. She had the forms ready to send to me to sign as soon as I sent her my copies WHILE WE WERE ON THE PHONE.I think she was in-between customers because it was a pretty quick call. Not to mention, a little while after she called me back to ask if I had any extra forms because she reviewed my stuff from last year and wanted to make sure everything was sent in. So thorough and thoughtful.Family businesses rule Hawaii, and this one is a staple. I'm super grateful for the service I received yesterday and the last years.Love these guys!!
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February 2021 by Ryan Flowers
Extremely helpful & professional. They will go the extra mile for you & are very knowledgeable about how to get you the best possible return.
