PetSmart is a large pet supply and services retailer offering a wide selection of products for various pets. Many customers specifically praise its grooming services. Reviews describe groomers as welcoming, kind, patient, and professional, providing excellent care without judgment. They are noted for skillfully handling specific needs like deshedding, dematting, and nail trimming, even for older or long-haired dogs. Pets leave the salon looking, smelling, and feeling well-groomed, which brings owners joy and leads to repeat appointments. The stores also receive positive feedback for their extensive product selection, including specific brands for food, treats, and outdoor gear that are valued for their quality and durability. Customers appreciate the frequent deals and discounts available on these items. The Treats™ Rewards loyalty program is highlighted as an easy way to accumulate points for future savings. The shopping experience is described as pleasant, with staff noted for being helpful and kind. The environment is welcoming to all dog breeds, and the stores are prepared for pet accidents with provided cleaning supplies. Additionally, some locations feature cat adoption areas. Overall, customers express high satisfaction with both the services and the retail offerings, leading them to continue using PetSmart and recommending it to others.
I really like this store in Mililani. From the selections to the customer service. My favorite pet shop on Oahu.
May 2024
I love visiting the adoption center and seeing all of the adoptable cats
January 2024
Their selection of cat food here is extensive. I want to say it was 3 rows? They have adoption cats on the back right side by the food as well as on the left side. The prices are so-so. It's not the best, but not the worst. It was interesting seeing people come in with their pets. Overall, it was a pleasant experience here.
