PetSmart is a large pet supply and services retailer offering a wide selection of products for various pets. Many customers specifically praise its grooming services. Reviews describe groomers as welcoming, kind, patient, and professional, providing excellent care without judgment. They are noted for skillfully handling specific needs like deshedding, dematting, and nail trimming, even for older or long-haired dogs. Pets leave the salon looking, smelling, and feeling well-groomed, which brings owners joy and leads to repeat appointments. The stores also receive positive feedback for their extensive product selection, including specific brands for food, treats, and outdoor gear that are valued for their quality and durability. Customers appreciate the frequent deals and discounts available on these items. The Treats™ Rewards loyalty program is highlighted as an easy way to accumulate points for future savings. The shopping experience is described as pleasant, with staff noted for being helpful and kind. The environment is welcoming to all dog breeds, and the stores are prepared for pet accidents with provided cleaning supplies. Additionally, some locations feature cat adoption areas. Overall, customers express high satisfaction with both the services and the retail offerings, leading them to continue using PetSmart and recommending it to others.
Great place to get all the stuff I need for my cat. Love visiting the cat rooms and seeing adoptable kitties and all the other animals!
December 2025
Helpful, friendly cashier who let me know about the coupons and savings I could use with my membership before checking out. She helped me navigate the website, reset my password, and find the right deals for my products to save money and earn points.
December 2025
A great store for all your furbabies needs all in one place!
