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March 2024 by Gabe Q.
Safety inspectors are inconsistent. I brought my Evo x and it has a stock suspension. The inspector said I had modified suspension, and wasn't going to pass me . They had to call the dealer for the part , and later said ohh I didn't know that they use that type of suspension.
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August 2023 by Chrisha Shinno
Let me tell you this is the only one that had afternoon safety checks availability near base I called a lot of places it’s usually a set time in the morn or appointments , but this place was come first serve … which is very convenient the process went smooth . Patrick customer service is A1 and he is informative ! Thankkk you! Will be a repeat customer while being stationed in Hawaii! And the cashier in the gas station had amazing customer service when I got a soda , the environment was amazing !
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May 2023 by M D
Don’t reccomend going here for mechanical repairs and safety. Be careful if your military are aaint a “local” they will try to target you. The inspector was rude and failed my safety inspection cause I was low on windshield washer fluid. The cashier acted annoyed that I came in to ask a question He was just creating stuff to try to fail me to get some work. Stop wasting customers time and acting be all.
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March 2023 by Kanoe W.
Okay.. so my reg. has been expired so I had to visit twice in two days for my temporary and and regular vehicle safety inspection. The first time I visited, I called 9min before closing asking if they could still see me if I pull up in a minute, and they said they would! Got there, and even though it was literally now 8min before closing, they were so warm and welcoming. They were so patient with me for my first visit, and on my second visit, the lady helping me offered to put my new reg. sticker on. I had a spot to get my vehicle safety inspection before, but this is my place now and forever!
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September 2022 by Darlene Llanos
Friendly, and Fast Service!
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August 2022 by Daryl H.
5 stars- no hesitation! My truck's CV boot was torn for a while so I wanted the whole the axle replaced. I called, spoke to Chris and he knew exactly what I was talking about! (called another shop previously and the guy I was speaking to had no clue on what I wanted.) But to make it even better, I called on a Friday and they said they could do it the next day- Saturday! So awesome! After the work was done, I did notice a high pitch rubbing sound from the area that was worked on. I simply called, dropped off my truck, they evaluated and fixed the problem. Coincidently a rock was stuck between the new axle and the rotor, they took of that for me with no questions asked or hesitation.But what I really need to also mention is THEY ANSWER THE PHONE!- every time, that is just old school, warm mom and pop kine service. But really, great communication and hard working folks down here.Im very happy with their work and pleased to give them my business,especially with it being a small local business.
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July 2022 by Candy D.
I have taken my car here for Years, best place to get your car inspection! Don't let the line scare you, it goes fast.
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June 2022 by Kris R.
Fastest safety check ever love this place!! I will only go here for my safety checks! If there is a line it's worth the wait!!
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March 2022 by Deville B.
I have unfortunately had several questionable experiences with this place over the years! It is fair to say that the owner takes advantage of the fact that there are very few repair shops in the area. The owner of this shop clearly sets prices that are hundreds more than that of a fair and honest repair shop. I would never have them work on my car again without a 2nd opinion on the charges. When called out on his ridiculous prices, he even reduced the price in an attempt to appear fair.... but the price of the repairs was already inflated greatly!!! If you are not considered a "Regular" there, be prepared to pay way more than the actual job costs!! Older customers and women are the most vulnerable patrons that this guy takes advantage of!! His prices are ridiculous on common car repairs. He even orders the most expensive parts from parts shops before consulting the customer. Horrible idea!!I don't recommend that anyone spend their hard earned money at this shop without a second opinion on the charges!!!
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January 2022 by Ramfis B.
Ever since I've lived in Mililani Mauka for over 20 years I've been coming here to Mililani Auto Repair because I can always depend on them if I have a problem with my car. I can't even count with my fingers when I have gone here to have my tires plugged because I always some type of nail or screw stuck in my tires.And each and every time I give Owners Greg and Gina a call they always just tell me to come down and have it checked out.The workers here are super friendly as well. Big props to Chris and others here who are always eager to get the job done.They also do Safety Inspections here and they are always busy here so that tells you something.I can't thank Greg and Gina and staff enough for having them right down the hill from where I live. Greg and Gina will give you an honest assessment of the problem you may have with your car and they have never disappointed me once.Support Local Businesses everyone and come to see Greg and Gina at Mililani Auto Repair.
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January 2022 by Ryan R.
Reliable. Been coming for years for my annual safety check. Be there early before they open, line can get long. Make sure you park in the marked stall. Super friendly. Super professional. Community gas station. Recently recommended a coworker to get some suspension fix after running in a notorious Oahu pothole. They were well taken care of and left happy.
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November 2021 by Kristin C.
They have a very organized system for doing auto safety inspections.There were 2 guys helping with the process, so it went by very fast.Basically, you form a line while in your car, large area for lots of cars. When it's your turn, you'll need to step out while they lift and check under your car.They did a through job to be sure you are driving a safe vehicle.I plan to return each year!
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November 2021 by Ann P.
Great experience! I woke up at 5am and car would not start. Called AAA thinking it was my battery. Tow truck arrived and did systems check to tell me it is the starter. At 6:30am I called Mililani Auto Repair not expecting a mechanic to be available. The person that answered the phone transferred me to the mechanic who said I can have the car towed there and they will change out the starter. Couple hours later they called with the assessment and their recommendations. By the end of the day they called that my car was ready! I will definitely use them in the future!
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October 2021 by Mela F.
Owners and technicians are always friendly, reliable, knowledgeable, fair prices and fast service. Always do my safety check here, flat tire service, front lights, much better than the dealership.
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October 2021 by Charmie Rose
Got our safety check done and it's a also a good place to grab a snack or drink while you're waiting for small fixations on your car with the services that they provided. So if you need gas, or even a place to go while you're waiting for your car to be fixed, there's a Starbucks around the corner along with some restaurants and shopping resources such as foodland, and ladies if you wish to get your nails done or get a haircut...there's also various salons, even for men at the SportsClips for a haircut.So if you're Looking for a gas station for some gas? Need your safety check done? Need some small fixations? Mililani Texaco (the old chevron location) is the place. A small location, but very convenient when you're on the go to wahiawa or even north shore. It's also very convenient because this place is perfect for those who live in the neighborhoods nearby or down the road because it's conveniently close by and don't have to waste too much gas.
