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December 2023 by germ shield
Ridiculously small parking lot and the hours. They operate make it difficult to pick up packages when you're working
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November 2023 by Jennifer Ruggles
We are a small locally owned company in Mountain View and sent our first mailing campaign of gift certificates. The Post Office accepted all of our money for postage and assured me that it would get to the customers by a certain date. 4 weeks later, they returned all of my mail and said that I had to pay an extra $4 per envelope because it was stamped with "do not bend." They had previously asked my actual customers to pay for this extra postage that they had not advised me about. This cost us hundreds of dollars, wasted so much of our time and damaged our reputation with our customers. When I asked the postmaster if I could get a refund, she said that that wasn't fair for me to ask, that she "bends the rules by putting packages in my postbox all the time and I have no right to ask for a refund" and walked away.They take no responsibility for giving you wrong information, costing you hundreds of dollars then will be rude to you about it.
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November 2023 by K Hamberg
Hours are only from 7:00 am to 1:30 pm Mon-Fri
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May 2023 by Elizabeth Neville
The Mt. View clerks are still so kind under the flood of mail!! Kind and SO efficient!!
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March 2023 by Texas Ian
Parking lot is way too crowded and minimal stalls available. Hard to maneuver within the parking lot when it's packed . If it's full you have to park on side of the road.They typically fill the mailbox around after 230pm or so it seems like.The staff are friendly and they finally hired two more employees to help out. Took the USPS awhile. Better luck getting mail either morning and before the elementary school gets out when traffic is congested bad around 2pm-3pm
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February 2023 by Bryant Langdon
Really nice, friendly staff. Needs a bigger parking lot and more PO Boxes to accommodate the growing population here.
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January 2023 by Robert Robertson
It's the only post office in town..
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January 2023 by Kim Kayoda
Just the best, nicest people! Had a box at the volcano P.O., simply no comparison. Everybody works well and efficiently here, they call you by name, they aim to help, so rare anywhere these days. Even if they are really busy it's a peaceful, harmonious experience.
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December 2022 by Adam Prall
They're super nice and efficient here. They need a new, bigger building and parking lot, not their fault. Very accommodating.
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November 2022 by Michelle Porter
This is an incredibly busy place. The girls working here are very professional and seem to be knocking themselves out to deliver, not just mail, but excellent customer service!
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October 2022 by Debbie Madi
The staff at this post office is incredible. They were attentive and super nice. They knew what I needed and helped me with my address.
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October 2022 by Listen Universe
Good customer service but this place can not even come close to handling the needs of the area. The parking lot is way too small a d there are not enough PO boxes for the residents here. Many times there is a line out the door to pick up packages
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October 2022 by Dee Madee
The staff at this post office is incredible. They were attentive and super nice. They knew what I needed and helped me with my address.
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August 2022 by Germaine Hee
The staff is awesome considering how small this post office is which can barely handle the increase of mail and packages in a area that is experiencing a population boom. The parking lot is dangerous.
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June 2022 by sally morgan
So proud to have met and become The Sister toMy late husband,John Gillick Supple's Family The Johnny and Tommy Carsons and all My Stepsons,Nick,GaralynnnSarah,Fata and Brenda and wifes before My Johnny Supple passed in August of 1999.This Beautiful Family as well as My husband's Mother Alika Louis Latham,Auntie Marie Carson and all da Sistasmade me,Sally Ann Supple, wife of Johnny Gillick Supple for 14 years....not just like a princess ????..But a QUEEN! The Carsons put John and myself up in a quaint waterforrest cottage on their THEN ????BED AND BREAKFAST,"VOLCANO INN,"WithAn outdoor Jaccuzzi(,yeah man) and birds and no internet or phones and made special breakfast in bed and treated my Husband John and I so very special to celebrate (HisNew and ,"wonderful ????♀ bride"..after getting word that we (John and I ) married in Palm Springs in 1984!) Such a wonderful ❤️ ???? stay with such incredibly delicious soulful caring ???? and Beautiful Cousins..@ i just foundYOU,Johnny and Tommy Carson on the Internet,thank You Lord!AND am looking to forward ALL PHOTOS OF THE CARSON family,,(s)I have preserved in mint condition back to The Carson(s) and Their Entire ???? S!MY ANDROIDfound You bras and sistas..BUT I WILL GLADLY send to your Post office in Volcano,Hawaii,allphotos since I can'tForward due to how highUp on MointainviewYou are! I Love ❤️ You allSO VERY MUCH andKnow that I am so excited in visiting You atYour New BED and Breakfast,LavavolanoeIn VOLCANO!
