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December 2024 by Craig Self
My car battery died at McDonald's and I went over to O'Reilly's next door where Mario helped me jump my car. And it cost nothing! Mario rocks and O'Reilly too
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December 2024 by Christopher Regland
Called ahead, and they pulled off the shelves what parts I needed. Also, they gave me their own opinions on specific questions I had.
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November 2024 by Mark Fulkerson
Fast, friendly, knowledgeable
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October 2024 by Victor Han
The salesman name is Dayton and he was the worst salesman by far since I've been 10 years in Big Island. He told me he was the supervisor of pahoa O'Reilly's branch. However, he was a very new to me. I've been there several times for my f150 truck, Honda Fit, and Honda Shadow vt650 motorcycle since they opened. I wish I could write what a happened but I tried to write but I have limitations of explaining in English. I'm not a fluent English speaker. I'm better in speaking but not in writing. I ended up bought engine oil and filter without any help or idea what could be reasons so I felt like he was treated me as leave or take and he could say and do whatever he wants because he was supervisor.
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May 2024 by Duro Madera
I ordered a part at 8am, they brought it from Hilo by 10am. They let me cancel that order which saved me over $100 and they're tool rentals are super legit!!!
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March 2024 by Fernando Valenzuela Montañez
The service is bad. Its like they dont wanna help you. And their prices are ridiculous. 75 for a Wheel/Bearing assembly, i got it for 45 eBay brand new. I never go to O'Reilly unless i need to take a pic of what i need, then i order it lol. But 3 positive stars from me. Aloha
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March 2024 by Jerry Kahooilihala
Great place
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March 2024 by Chris Jackson
They have everything u need for your car. I highly recommend everyone checking them out .
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January 2024 by Peter
Ask for John he has very good costumer servers and know WHT you need or Lance good ?
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December 2023 by derek beyer
these guys go out of the way to help even the new houlie like me
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December 2023 by Emily Banuvong
No customer service at all. I Walked in, no greeting, "hi hello may I help you" .. nothing. Employees were on their phones and still didn't put it down while I was getting helped
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November 2023 by Christina Louise
Randy went above and beyond today and saved us a huge amount of time and money. Go see him now! Thanks so much, Randy! God bless you and this place! ?
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October 2023 by Andrew Hendrickson
Excellent service always.
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September 2023 by Samuel Hibbard
Usually has what you need and or will order it for you. They give a generous military discount. And employees at this store were quick to help answer my questions and point me to the items I was looking for. Thanks O’Reilly Auto Parts.
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September 2023 by Emelia Chazn
No customer service at all. I Walked in, no greeting, "hi hello may I help you" .. nothing. Employees were on their phones and still didn't put it down while I was getting helped
