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November 2025 by Dan Franklin
They've been there forever and their eccentric and local a good vibe a great place to get Auto Parts
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October 2025 by Lenoard Nagata
Still the best auto parts store on east side of hawaii even though they built a brand new autozone in hilo. Always friendly people and I get what i need.
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January 2025 by Toi Em
I've been in here a couple of times. Mr. Mike Baxter was very helpful with what I needed. Not only does he know about the products, he also gave good information on how to use it.
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January 2025 by g donnelly
I've been buying parts for Puna cars n trucks from pahoa auto parts for 25 years and Mike n Brody always have taken care of me.
It's ALWAYS my first stop to shop for auto parts.
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October 2024 by L VK
Customer service needs to be trained on how to speak with other people especially customers. I called over the phone and the response was like calling my mean brother. I've never been in this store and don't plan on ever going. Being a woman and trying to deal with auto parts stores that's majority men is very difficult sometimes, especially here in Hawai'i....I get it you don't want us around well then we won't come...got it thanks.
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August 2024 by Lisa Presley
Very friendly, and helpful! Thankyou for taking the time to help out my Dad and I with our rear view mirror puzzle. Smartest guys this side the island ??
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June 2024 by Duro Madera
Best local auto parts store in my opinion. Knowledgeable, friendly and open everyday early. My first option, hands down.
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January 2024 by Z Garber
Everytime I go into this store I always feel better about what ever issue I'm having. Everyone who works here is so helpful and kind. Definitely the best parts store in Pahoa!
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September 2023 by Service First
Knowledgeable, fast, and great pricing.
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June 2023 by Rob Lilly
Terrible customer service with a complete lack of empathy. Highly unreasonable and frustrating. Despite being assured that the battery had no warranty, I didn't bother to keep the receipt. Shockingly, the battery died within just one week. When I returned to the store, they heartlessly demanded the receipt for the warranty claim. They refused to resolve the issue, leaving me completely dissatisfied. I strongly advise anyone to avoid this unreliable shop and instead visit the one across the street.
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June 2023 by Google user
Terrible customer service with a complete lack of empathy. Highly unreasonable and frustrating. Despite being assured that the battery had no warranty, I didn't bother to keep the receipt. Shockingly, the battery died within just one week. When I returned to the store, they heartlessly demanded the receipt for the warranty claim. They refused to resolve the issue, leaving me completely dissatisfied. I strongly advise anyone to avoid this unreliable shop and instead visit the one across the street.
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May 2023 by SAND 2 H2O
Excellent staff. If you are a woman go see these guys. Mike is awesome. All the workers are knowledgeable and will go out of their way to help you. Love this place.
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April 2023 by Harpoon of Puna
Knowledgeable and helpful staff. Pahoa's first full, true, auto parts store.
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February 2023 by Lindsey Morin
The guys here are super helpful and very informative, seem to have years of experience.
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January 2023 by Tina H.
Always has what I need and at the best price. The owner and staff are so great and helpful. This place is always my first choice!
