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April 2020 by Chantal W.
Zander and Paul are great! Quick, reliable, friendly and very knowledgeable. They came to us during the specified time, worked quickly and went above and beyond to help us get the stuff into the rooms and removed the trash which was a big help to us. Thank you so much!!! Would highly recommend their services.
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March 2020 by Ambi Khan
Great service and work by Xander and Joe! They went above and beyond to ensure I had all my household goods and even help unpack as well. I had a couple of missing items and they help find what was missing!
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March 2020 by Yo Nose Mañana
This has been the best move ever! I really appreciate the help from Archie and Zander, they really went above and beyond to help me during my delivery. A lot of furniture needed to be assemble together and they really gave me a hand, thanks again for the help.
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March 2020 by Amber Vance
Zander and Reyvin were very helpful and kind. I would happily work with them again!! Very nice and got the job done quickly!
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February 2020 by Donna S.
This is actually a ten star review. I had a 250-300 pound statue that required some serious heaving lifting. One call to M. Dyer & Sons is all it took to have it moved and positioned and secured. Ronillo and Valentin went over and above to make sure the sacred statue was safe and secure. I'm so thankful!
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September 2019 by Chelsea H.
My belongings contained in one box was moved from overseas to this company. They notified me of receiving it and could never give me a certain answer on when I could come get it. After a couple months went by of them giving me the run around, i finally just drove there to pick it up myself. I eventually talked to the manager of the office to arrange picking it up the next morning. I showed up the next morning in the office to wait for half an hour on 'the warehouse guys' to show up to work. I've never experienced such unprofessionalism and customer service that was unhelpful. I don't recommend this company.
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August 2019 by Sang Y. P.
The moving crew is awesome! Delvin, Daniel, and Lee are professional, efficient, and extremely courteous. We're moving with 4 little kids overseas and we have a LOT of stuff. D and the team showed up on time and went straight to what they do best. They are very experienced. Not sure if you can select who you want to move your stuff, but request Delvin and his team. Nothing but great words to say! Thanks!
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August 2019 by Kyle Z.
As of now I give a 1 star even before the movers show up. The lady who answers the phone every time I call is always rude and short with me. She seems like she just hates her job. I called today requesting to have a courtesy call 20-30 min ahead of time. The Rude lady that I was speaking with replied "they normally call when they arrive and since you're military you have to be available from 8-5 anyways." Thinking to myself...Duh lady I know this. I'm actually here already. I asked to speak to the manager. She transferred me to dispatch. Hopefully the moving crew is a little more nice and professional. If so it may make up for the rude lady and I'll add some stars.
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July 2019 by Abigail F.
I'm still on the Honolulu end, going to the mainland, so this review will reflect my experience here and I'll update once my items are received. On the Honolulu end, Dyer and Sons couldn't be better! The sales staff were patient and helpful in answering my questions, Tate came over to do a walk-through and gave two different estimates (the "take lots" and "take a little"), and the two movers who came to pack my things did a painstaking job disassembling furniture, wrapping everything in paper, and packing things tightly in boxes. (Note for those who like bubble wrap: they supply the boxes, tape, and paper; any bubble wrap or additional supplies are provided by the customer.) The movers are extremely professional and helpful. They make moving so easy. Update forthcoming in 6 weeks, and so far, 5 stars hands down! *** OK, so, update. My things won't arrive for 7 weeks and it's a West Coast move. The delivery date is way later than I expected. I'm not sure I can blame Dyer for this because they work with Accelerated Forwarders for the mainland segment. So I think the problem lies elsewhere. However, it's useful for Yelp readers to know that the 3-6 week window is no guarantee. I have to buy an air mattress and camp out in an empty house, and I'm disappointed about that. I thought a West Coast location would take less time. I'll update again when I see the condition of my belongings upon arrival.
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June 2019 by Tonya A.
Rommel and his team were so professional, so friendly! And so quick! They packed our house in 1 day. They took great care with our things and with our home as they packed and loaded the crates. Rommel is sheer entertainment to watch as the team loadmaster. He's athlete, acrobat and weight lifter in one smooth move to load boxes at the top of the crate. Thank you Rommel and Team for making our move so wonderfully easy and smooth. Aloha and Mahalo to Rommel and your June 4, 2019 Team. If you want a pleasant, easy going, professional move for your household goods, ask for Rommel and his Team.
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April 2019 by Beth H.
What a great team!!! These guys delivered 11 CRATES of furniture in just a few hours. They were careful and courteous, and helped in making my move so much less stressful. They unpacked what I asked them to, and took away the materials. AND will be back in a few days (after we've had time to put things away) to help unpack anything remaining, and take the rest boxes and rubbish away. Thank you for the great service!!
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March 2019 by Cynthia G.
The guys from M. Dyer & Sons delivered our household goods today that arrived from Texas, and their team was headed by Zander. They were all the nicest, fast working guys, and very professional.... and Zander and Ricardo in particular were very hard working guys. I highly recommend M.Dyer & Sons!
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February 2019 by Diana R.
Will definitely recommend! Our movers Arturo and his crew were very efficient, quick, professional, and an overall fun great crew! This was our first time getting movers having take care of it all from the packing to the organizing and it felt like such a breeze not having to worry about it. Arturo was very clear and professional all the way through. He was also very relatable and funny which made us feel more comfortable in the process of this new experience for us. They did such a great job!! Thanks guys!
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January 2019 by Levi H.
Quite arguably the nicest people who just don't care about you I've ever dealt with. I had my move in August bought the movers a 6 pack each helped them pack we listened to music they took great care of wrapping everything and I had no complaints. I moved to Virginia and unpacked and one of my 65" TVs were broken. No big deal that's why I put it on the high valuables list (which is insured by the company for what it's worth allegedly)so if it broke it gets covered I understand it went over the ocean to get here not a big deal. I file the claim but wait I can't because my shipment is not closed out. I contact 4 different agency's who all direct me to M Dyer and sons as the ones who have to close out the move before I can file a claim. A month passes I call once a week and nothing happens. Finally a lady from another agency took some pity on me and called them for me and my shipment was closed. I file the claim it was worth 3,000 when I bought it so with probably actually worth 2,000 but I find a decent tv for 1,200 ( I looked it up the TV is still 2,600 brand new as of today). I claim 1,200 they offer 800. So I call and they are like hey we can counter claim offers no big deal work with us and we will work it out. I wait 30 days after calling once a week to work this out and they just say on the literal last day they have to take action on the claim file it at a separate claims agency( the MCO which if you don't know is the equivalent of saying take me to court). 4 months have passed and because I'm now having to get a lawyer involved it will probably be another 3 months before I see any money which I think is the whole reason they are doing this. Final point I'm a nice guy they seemed nice as well they just don't care. If nothing ever breaks in your shipment this place is awesome but god forbid your motorcycle,TV, or furniture gets broken because you will never see your money. Why couldn't they just say at the beginning take me to court over it why do all this extra work? I would advise no one ever to use use this company especially military personnel.
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December 2018 by Greg D.
I highly recommend this company! The crew were professional and took care of move with ease. Made my life less stressful on getting my move done in a tight timeline!