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March 2024 by Yomanison
Staff were mad rude and the time on the website is not the right times and I was denied any lanes till way later in the day despite them being open.
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March 2024 by McKean Gray
worst customer service experience of my life. go anywhere else. i promise you will not regret going to any other establishment. the place itself is not bad, but the old crabby guy running the counter was unbelievably rude for literally no reason. he should be fired, then i would consider going back.
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February 2024 by OrkanenN
Worst customer service ever. Honestly so somewhere else!
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January 2024 by Harold Bray
ALWAYS FUN+KILLAH GRINDZ!
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January 2024 by Shorty Acob
Best place to bowl n good grinds too
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December 2023 by Kaia M.
Just like all the other reviews were saying-- horrible customer service. The old haole guy has mad attitude and snaps at you with an unnecessarily rude response for asking a simple question. I wanted to be forgiving for how busy it was but it seems that he's always like that based on what everyone else is saying too.
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November 2023 by Alisha B.
First and last time coming here. Customer service sucks here. Older gentleman and lady were rude.
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November 2023 by Erik D.
Great bowling and customer service. Lots of leagues for all ages. They try to make sure everyone has a great time.
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October 2023 by Dustin S.
Shout out to Rollie! Aye you the man with having the worst customer service by yelling at your clients about not having 1/2 sizes. I also spoke nicely asking "why did you have to yell at him that way" especially since your from hawaii and he's young. Telling me that "you don't give a fuck?". Please let this guy go, I wouldn't want to have someone like this in my business, especially in Hawaii when we're suppose to show "ALOHA" to our customers
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October 2023 by Bob E.
Worst customer service I've ever experience at any place by far. Bald guy is a loser who needs to get laid because holy shit I've never been so disrespected by such a lame mf. Buddy couldn't stop breathing down our necks the whole time and threatening to end out game early because one of our ball got stuck. He wouldn't stop yelling at us the entire time to the point where we all just wanted to leave before our second game started.
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October 2023 by Bailey Jensen
Leeward Bowl was a lot of fun. $45 to rent a lane for an hour on Sunday plus like $5 per pair of shoes. Not bad. The place had an old school feel. Nostalgic. I had a soju cocktail from the bar that was delicious, and kalua pork nachos that were pretty good. The bartender was friendly as well.
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October 2023 by T B
The service is horrible. Rude. No customer service at all. The machines got stuck several times. Floor was dirty. Many people were complaining.
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July 2023 by Dayne T.
Always a great time here, Brooke is the coolest worker there! Thank you for always taking care of us !!!
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July 2023 by Christine Y.
My Aunty recommended we try to go in at opening for open bowl. They offer $3 games Monday, Tuesday, and Friday 8:30-10 am and they have better maintained lanes than Aiea Bowl. The only thing is they have a lot of leagues. We got there 8:45 am and their lanes were already full. We signed up on the wait list with only one party ahead of us. We ended up waiting an hour half before getting a lane. The lady working the desk was super nice and when asked how many games, suggested two. The kids only wanted to bowl one game so I paid for that plus $5 shoe rentals. They have a 3% convenience fee for using credit cards. Once we started the game, the kids were going through frames quick since they were guttering a bit. They decided they did want to play another game and the lady accommodated the last minute change and added the extra game. The cost did go up to the junior rate of $4.50. They announce that all games must be completed by 11:15 for the early bowl.I enjoyed the old school feel to the bowling alley and it seemed like everyone knew one another there. I ordered 3 bao buns with crispy pork for $15 and a spam and egg sandwich. They were both tasty and the kids loved it! The only downside was it took the entire game before the food was ready as we were leaving.
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July 2023 by Michelle Ortiz
The woman with the purple shirt was very rude to the kids, she screamed at them.