Ohana Rc is a welcoming place for all levels of R/C enthusiasts, offering a friendly staff and a good selection of replacement/aftermarket products in addition to many RTR vehicles. It is a great place to visit for knowledgeable hobbyists, where customers can find helpful assistance and advice. The store has received positive reviews for its staff's expertise, with customers praising their ability to answer questions and provide guidance, especially for those new to the hobby. The shop is known for its great selection of 4x4 R/C options and mods for popular builds, allowing customers to find the parts they need. However, the store has also faced some customer service challenges, with one reviewer describing a frustrating experience when a newly purchased battery was found to be faulty. The staff was adamant that the issue was caused by the customer's use of the battery, despite the customer's explanation. While the staff ultimately helped resolve the issue, the reviewer felt the interaction could have been handled more professionally. Despite this isolated incident, the overall sentiment towards Ohana Rc is positive, with customers appreciating the staff's knowledge and the store's role in supporting the local R/C community. Many customers express their intention to continue supporting the business and recommend it to others looking for R/C products and expertise on the island.
Very helpful staff. Had a battery i was looking for and then recommend a charger and explained how to use it in great detail. Lucky to have this recourse on the island.
June 2024
These guys know their stuff. I was looking for a special screw in the new exactly which one I was looking for.
April 2024
Friendly workers, best selection for what I'm into.
