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August 2023 by Melika Warren
first time coming here &’ when i walked in RIGHT OFF THE BAT she was rude &’ very unwelcoming. Asking me if it was my jewelry or someone else’s jus because i came in with my mom &’ my bf, obvi it was mine. she had told me it was $5 to do a estimate because its there “time &’ machine” which i get , but her attitude is what rubbed me the wrong way. this made me so upset &’ i’ll never be coming back!! FIX YOUR ATTITUDE.
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August 2023 by Cinda Butay
Yvette was super nice and her customer service is so welcoming and I love her Aloha spirit! Thank you Yvette, it was really a blessing to have met you. See you again soon!
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March 2023 by Happy Goodie
Went there yesterday, she has a good selection of items and the items are very well and fairly priced!
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January 2023 by Google user
This place is rubbish. I left a full review on Yelp, go check that out. I’ll just leave some examples of the work and service you could except to get from this place. For the full review, search for this shop on Yelp.
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December 2022 by Ashley Walker
By far my favorite pawn shop. Been to a couple and they don't compare. Yvette is awesome to work with and I highly recommend her if your looking for gold. She has the best prices in town!
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December 2022 by Justin Sedeno
Honest, trustworthy and knowlgeable are what come to mind when thinking about my experience with Yvette and this shop. Will be back again for any of my jewelry purchases.
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September 2022 by Tammy L.
I'm always on the lookout for vintage and not so vintage electric guitars. Leilani is always accommodating and friendly whenever I come in to take a look. I will one day find that Gibson Les Paul!!
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September 2022 by Christina T.
This Pawn Shop is excellent. Leilani really knows jewelry and its quality. She has the best customer service and is very personable. I would highly recommend going to this Pawn Shop.. she is legit and honest.
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July 2022 by Jen S
Visited this shop and received great service.
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July 2022 by Yvette Moore, SingerSongwriter, Hawaii
Friendly service when I stopped by. I just, loved the display !! Certainly loved the helpful attitude of the workers I was never ignored there…??????❤️❤️❤️
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June 2022 by Mr Akau
This place is rubbish. I left a full review on Yelp, go check that out. I’ll just leave some examples of the work and service you could except to get from this place. For the full review, search for this shop on Yelp.
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May 2022 by Kai A
Be very careful about doing business here. Theyll work with you and tell you c*** like, weve been in business for 30 years but fail to mention the the service and quality of goods are rubbish. I bought a pendant from this place, they said it would be custom made. I dont care how custom a t*** is, a t*** is a t*** I have valid complaints about this pendant, was supposed to be silver, maybe it is! but I cant tell. The pendant is split, could be used as a paper clip. Was not cleaned or polished, needless to say there was no quality control before shipping it off. I didnt buy while visiting the shop, but arrangements was made to complete the transaction, CUSTOM MADE. So they shipped it to me, I saw it was terribly made and wanted to send it back to get fixed or get my money back. The owner blows up and basically screams, we dont do returns. So if youre ever planning to do business with these people, I suggest you dont. Its a bad deal here, dont waste your money. FYI, I have made several attempts to either get it fixed or my money back, all attempts failed. Also check Yelp and ****** for other customers reviews.
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February 2022 by Jeremy F.
First and foremost being in this industry it is VERY easy to knock on the owner for NOT GETTING WHAT YOU FEEL YOU DESERVE. But I must say I don't think these nasty reviews are talking about this place because Yvette actually KNOWS what she is doing and let's not forget she is running a business which needs to make profit to stay in business and she would not be in business for this long if those nasty reviews rang true. Personally I have sold jewelry here and I have got nothing but respect for Yvette and always got a fair if not exceedingly fair deal and many many times where she always gave me the right advice which saved me a lot of time and money. Not being bias just calling it how I see it. Professional, knowledgeable, communication on point, and aloha spirit with a smile are just a few qualities Yvette has and shows to EVERYONE. Nothing but respect and haters gonna hate but this Business owner ain't letting that keep her down hence why she is still in business. BEYOND EXCEPTIONAL!
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October 2021 by AMERICO DILORETTO
Not the best place to get cash for your gold. Beware
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August 2021 by Americo D.
Not a friendly place to stop by and get a fair market value for scrap gold. I brought in a 14k gold anchor cross that I had weighed at 7.6 grams and the scrap gold value calculator on the website was valued at $259.00 at todays gold price for $1818.00 per ounce. She didn't even weighed the piece at all and offered me $120.00 for it, and I said never mind and give me my gold back and I'll go to another place. Then she charged me $5.00 to look at it... UNBELIEVABLE!. Then this lady started calling me nasty names when I was out in the parking lot. She is a very mean spirited person and a few people said to me that she does have a nasty mouth towards anyone. Always have your gold weighed by having your own gram scale, and then go onto SCRAP GOLD CALCULATOR on the computer and you'll get the true value. I would of let it go for $200.00 since I understand that pawn shops have to make money as well.... but not to try to rip you off. Always educate yourself. Aloha
