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March 2023 by Luz Shirron
Usually this would be a 5 star because they do great nail work, but today their customer service was horrible and embarrassing for my daughter and I. Came in around 9 am and was asked what I wanted done and told the lady 2 pedi’s. Signed in, wrote nothing under appointment time and they seated us down for a pedi. Got all situated and ready to enjoy ourselves after explaining to the two ladies what we wanted done. The lady that sat us comes back over to tell us that we need to come back at 10 because she was under the impression we had appointments, that 9 o’clock is only for appointments. There was No apologies and the way it was handle was quite embarrassing. Their customer service is a zero!!! That is not how you treat people. I’m still trying to fine where 9am is only for appointments.Service: Pedicure
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February 2023 by Valerie Ogden
I was given a pedicure and the polish looked very nice, but the nail technician was not paying attention while “working” on my callous, and even though I said “ow” she continued until I said “I’m bleeding.” Unfortunately, this was not a good experience. Maybe Kelly was having an off day, but I did not appreciate it.Service: Pedicure
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December 2022 by Nicole
I called to ask if they had any availability for 2 people for manicures today. Whoever answered the phone asked what time and I said soon would be great and then asked what times they had available. The lady on the phone very rudely said, "You need to tell me the time and what service." I told the lady never mind and hung up. Unnecessary rudeness won't get you customers. I guess I'm not going to ever visit this salon.
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December 2022 by Danalynn C.
I love the staff here so patient and very professional. Unlike other places they rush and try to get you out to bring another client in.
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December 2022 by Kina S.
I'm very impressed by what a great gel mani/pedi I received via a last minute booking with Mike! He was very caring and considerate and took the time to make sure I was happy and comfortable...and my nails turn out fantastic! I'll definitely be back and asking for Mike again:). It is easy to see why he has a loyal clientele
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November 2022 by Emi O.
Rose took off my corner nails and she took some skin never going back u just lost one of your customers
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October 2022 by Jasmine Ward
Beware of Keli ?. I have been coming to the salon for almost a year now and have mostly had good experiences but I have had one bad experience with her before. Since name tags were taken off of their new uniform I did not notice she was my tech today.I have naturally weak nails and because of this I broke my pinky nail deep into my nail bed. I told her about this and she said OK as if she understood. However when she put down the nail glue, immediately after she put my finger in acetone and burned my nail. She put more nail glue on to remedy this but immediately after the second coat of glue, she put her finger on top and got it fused with the glue. When she went to pull her finger she pulled my nail with it and painfully exposed my nail bed. There was no apology and Keli and my pedicure technician tried to explain to me that it was my fault because my nail was too soon broken. The atmosphere from the techs today as a whole was very unwelcoming after that.I’m very disappointed with this visit today and will not be coming here again. Which is unfortunate because I liked 90% of the staff.Services: Manicure
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October 2022 by Amanda M.
Loved how my nails turned out! I asked for a full set and that i needed them to look as natural as possible and they gave me exactly that! Tom was amazing (i believe that was his name) was super friendly and quick! My pedicure was okay.. i think the women doing it for me was new and seemed to be getting trained. The paint and shape of my toenails wasn't the best but she was super sweet as well. All in all, happy customer and will definitely be returning
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September 2022 by Jazzi J.
Beware of Keli . I have been coming to the salon for almost a year now and have had mostly good experiences. However, I have had one bad experience with Keli before. Since name tags were taken off of their new uniform I did not notice she was my tech today. I have naturally weak nails and because of this I broke my pinky nail deep into my nail bed. I told her about this and she said OK as if she understood. However, when she went to put down the nail glue, immediately after, she put my finger in acetone and burned my nail. She put more nail glue on to remedy this, but immediately after the second coat of glue, she put her finger on top and got it fused with the glue. When she went to pull her finger she pulled my nail with it and painfully exposed my nail bed. There was no apology and Keli and my pedicure technician tried to explain to me that it was my fault because my nail was too soon broken. The atmosphere from the techs today as a whole was very unwelcoming after that. I'm very disappointed with this visit today and will not be coming here again. Which is unfortunate because I liked 90% of the staff.
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August 2022 by Sherilynn Domingo
Very nice nail salon. I tried to call to make an appointment but no one answered. I attempted a walk-in instead and was surprised there was no wait time. Everything is clean and workers are friendly. I love feeling pampered and not rushed. Lots of fun and pretty colors to choose from when doing gel polish.Update:For my next visit, I was able to make an appointment 2 hours ahead of time. Candy was a bomb technician and her leg massage was probably the best I've ever had. Ever. Seriously. Again, I love feeling pampered even though it was a busy evening.
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August 2022 by A
I mean I've come here to do my natural nails and they came out beautiful but don't come here for acrylics lol. Yo now I gotta go to work with my thumb nails like 3x bigger than the rest of my nails ???? you live and learn and nobody's perfect but dang my right thumb nail looks funny as hell. 3/10 because I do like the color and the other nails aren't awful but I did have to ask and ask about shaping and size over and over until I felt like a burden and knew she wanted to mess me up lol.
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July 2022 by Hope L.
I have been going here for years, Myle is friendly and does a great job at matching my nails to the pictures I bring in. Appointment is recommended since they don't always have availability for walk-ins.
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July 2022 by Ene M.
I go to Candy and I just let her work her magic all I do is puck a color and she does the rest and she never disappoint
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July 2022 by Joy Saludo
Lily was meticulous! She took her time and made sure my nails are perfect! Will definitely go back!
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July 2022 by Sav G.
Tom is still excellent. I used to request him and then after time started going to any tech available (they're all great). Tom is still my favorite, though. He always provides great quality, beautiful nails, quick, efficient, and quiet (I don't prefer small talk so this is important for me). Also, I don't even have to show him pics of what I want. I just tell him my idea and he already knows how to execute. My updated review is only 4 stars because I've never had to wait until today. It happens. I'm just used to being spoiled by their great service and timeliness Ive become accustomed to over the years. Also..they removed the pink paint from chandelier inlet.
