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April 2024 by Andagi D.
I would've left a 0-star review if I could. While this review is specific to the Pearl City location for the Easter Day Turkey special, there's a constant issue with their normal specials/daily plates across multiple locations. Let me address the Easter Day special first. The Easter Day turkey differs in that it has corn instead of mac salad. Seems pretty straightforward right? Bzzzt. They "ran out" of stuffing, corn, and cranberry for a lunchtime order. The plates was therefore like the normal turkey special plate with mac salad (but missing the stuffing and cranberry). There is really no excuse for this when this is something they have logistically planned out in advance. I can see running out of the special completely since that is normal, but not having enough of the other things is pretty egregious poor planning. As for the other ongoing stuff across various locations, you have the usual ones like inconsistent portions, poor presentation, missing condiments, etc. I don't know how many order the hamburger steak where you pay extra for teri sauce, and find there is barely any teri sauce (it must be measured out to be a teaspoon for that extra 12 cents you pay). The "Jippy's" meme of old is REAL with these folks. The prices keep going up while the quality goes sideways or even down (which is pretty insulting that they have no problems treating local customers this way). But they obviously don't care because they know they have the locations and convenience angle down where many of put up with subpar quality. There was a point where they at least had someone responding to feedback on sites like this. But when a company (which has claimed their Yelp listing) lacks consistent engagement with reviews (no matter if positive or negative), that is the tell that their corporate "leadership" does not care (except to provide the usual lip service versus actual action with rectifying these shortcomings). Thus feedback like this ends up not being seen (and even if seen, ends up in the "round filing cabinet" aka trash can). So that leaves the "nuclear" option; to stop patronizing "Jippy's".
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March 2024 by rachelle t.
We love sushi chef Yoshi da bestest!!! Happy retirement!!! Da bestest sushi, sashimi, tempura! Onolicious we gonna miss you. Lots of fun at the sushi bar. We love seeing Chef Yoshi gonna miss him a lot. Great customer service by everyone.
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March 2024 by Carrie Ann Lee
Tess and the morning crew are welcoming. They don't ask me about my zipster. They only ask 1 out of 10 visits if that. Bacon tastes old expired.Ordered breakfast 4.Bacon Portuguese Fried rice scrambled egg.I wanted to order Portuguese egg omelet sandwich again buy it only has 3 smaller pea size pieces of Portuguese.I love korean chicken when made correctly. We often get less than we supposed to in chicken chili plate.We love the coffee ☕️. Lilikoi drink.
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February 2024 by Kalima M.
Sushi bar wasn't fresh ahi sashimi grade, skinny shrimp tempura, chicken katsu chopped into bite-sized piece burnt. I remember their food used to fresh, quality, this restaurant is ready to sunset.
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February 2024 by Flora Fuller
Good value
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January 2024 by Susan Alvarico
Food was delicious!Shout out to MATTHEW our waiter was the BEST! Welcoming, efficient andpleasant. ZIPPY'S you have a GEM!
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January 2024 by Melody Harden
Yesterday I ordered a Korean chicken salad for maybe the 25th time.My lettuce was wilted, the cucumbers were transparent and the tomatoes were mushy.I was very disappointed because they are usually so fresh.
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January 2024 by Xander Box
I got my food delivered in about 5-10 minutes. Best and fastest.
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January 2024 by Pago
The food is always good. The Korean fried chicken breakfast is super ono! That is always a go-to favorite of mines! This location has really good sushi, too!
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January 2024 by Tracy Ober
I asked for cheese, onions and peppers on my chili but when I got home and opened the container there was none.
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January 2024 by Nolan Arasato
Great splurge.
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January 2024 by Rod Ktown
FOOD IS GREAT STAFF ARE GREAT!! BUT Please fix the bathroom doors ? takes forever to get in because the buttons always getting
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December 2023 by Dora Simpson
Doughnuts were
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December 2023 by Scott -ish
All around great location. The food was amazing and everyone was friendly.
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December 2023 by Evelyn Lopez
The oxtail soup with brown rice and fresh ginger was amazing! The service was very good also. We will definitely return and try out breakfast.