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June 2023 by Rob Lilly
Terrible customer service with a complete lack of empathy. Highly unreasonable and frustrating. Despite being assured that the battery had no warranty, I didn't bother to keep the receipt. Shockingly, the battery died within just one week. When I returned to the store, they heartlessly demanded the receipt for the warranty claim. They refused to resolve the issue, leaving me completely dissatisfied. I strongly advise anyone to avoid this unreliable shop and instead visit the one across the street.
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June 2023 by Google user
Terrible customer service with a complete lack of empathy. Highly unreasonable and frustrating. Despite being assured that the battery had no warranty, I didn't bother to keep the receipt. Shockingly, the battery died within just one week. When I returned to the store, they heartlessly demanded the receipt for the warranty claim. They refused to resolve the issue, leaving me completely dissatisfied. I strongly advise anyone to avoid this unreliable shop and instead visit the one across the street.
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May 2023 by SAND 2 H2O
Excellent staff. If you are a woman go see these guys. Mike is awesome. All the workers are knowledgeable and will go out of their way to help you. Love this place.
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April 2023 by Harpoon of Puna
Knowledgeable and helpful staff. Pahoa's first full, true, auto parts store.
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February 2023 by Lindsey Morin
The guys here are super helpful and very informative, seem to have years of experience.
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January 2023 by Tina H.
Always has what I need and at the best price. The owner and staff are so great and helpful. This place is always my first choice!
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January 2023 by John Gonzales
Great local parts store. Mike and Dave are very knowledgeable for any needs.
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December 2022 by Shannan Hostetler
Always the best choice for parts. They have never steered me wrong. These guys have been here all along and are a solid part of the community. That's what makes the difference, being part of the community they care and genuinely try to help. Not like some corporate store that is only interested in how much profit they can make from a community. They are invested in us, we all need to do the same for them.
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November 2022 by Irehs G
These guys are awesome!! They are always really helpful. If they don't have what I need in stock, they usually can order it and it'll be in stock in the next day or 2. I highly recommend this store for your auto part needs.
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October 2022 by Angelique Danielle
I only come to these guys. They are local and knowledgeable. They save me money everywhere they can. Keeping the puna rigs on the road. Thank you. For your quality and friendliness.
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October 2022 by Super K A.
Went for cart parts and got great service and better recommendations. I'd return again
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September 2022 by Mr Miles
These guys are solid. During the 2018 flow they found respirators and sols them at cost. At the beginning of the pandemic they found bleach and sold it at cost.They're extremely knowledgeable and helpful (and funny). Their prices are at least fair if not better than average and they won't try to upsell sell you. Best prices on fluids (oil, etc.) in town and possibly on the whole island.
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August 2022 by Tommy Sea
Always has what I need and if not usually the next day.
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July 2022 by Iuka Akui
They had what I needed and the staff was super helpful,friendly and recommended several different products for the task at hand. Thank you
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June 2022 by Crystal Touchstone
Love this place & supporting local business. I have never in gone there with a need for my car that they didn't have it.
