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November 2023 by Jose G.
I went here because it was recommended by my insurance company for their work. The plus is that the paperwork and rental process was easy. Employees were helpful and explained everything well, BUT they accidentally painted my roof, fender and antenna in the process. Hence the two stars. Wish work was clean so I could give a five star.
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November 2023 by Barbara Spring
Easy to work with. Did a good job.Will recommend .
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November 2023 by Jenna Porter
Great customer service, they did a wonderful job fixing my car, they even buffed out a few minor scratches on my car with no extra charge! Highly recommend.
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July 2023 by Jeromy Cummings
They were great. They worked with my insurance company and they worked with the car rental place as well. It was super low stress, I didn’t have to worry about anything. I dropped off my truck, signed for my rental and was on my way.Service: Body & Trim
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March 2023 by Holly S.
I need to give a shout-out to Kilani Fender for helping me out today. I live in Hawaii Kai but had to drive out to Schofield Barracks for work. No sooner did I pull into my parking space than I felt myself hit the curb. As I backed out, the screeching of my front fender and undercarriage let me know that I was going to have a rough drive home...if I could even make it that far. I quickly gave Kilani Fender a call and they agreed to take a look to make sure the vehicle would be safe to drive back across the island. I took it over and the team was super friendly and quickly helped me secure my fender so that I could get home and have a minute to recover and process before tackling the repairs that this car is now going to need. Many Mahalos!
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February 2023 by Matthew T.
Great work and service from James Chinen and his crew. Professional, and courteous, will definitely return for any auto damage needed.
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September 2022 by Theresa K.
Very friendly and professional. Fair price. Excellent repairs on my fender bender Mercedes Benz.
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September 2022 by Peter G.
Great and fast turn around. They very experienced in body work and my truck was cleaned before I picked it up
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August 2022 by Makoa's M.
This is a late review but my insurance company gave me a list of shops to take my Tacoma to for repair. They were the shop with the quickest response for a quote and turn around time was good. Repair was done well and professionally. If car rental is included in your auto coverage it is conveniently located in a shopping mall along the way. I would use them again.
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June 2022 by Toni S.
I have gone to Kilani Fender a few times because of their excellent work on my car. I have had to deal with 3 hit and runs in 4 years that all required body work. I think they know me now because on the third time they jokingly said "what happened this time?". They work with most insurance companies and know exactly how to get repairs done fast. They area also experts at handling the insurance side of things quickly and efficiently. They repaired the damage and do a great job color-matching the paint. If there is an unfortunate 4th hit and run I will go back to them.
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April 2022 by Zachary T.
Had some heavy damage to my 2021 Tacoma...These guys were were informative, kept me updated, and did an amazing job! Highly recommend!
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November 2021 by Nik S.
Someone hit my bumper and I needed to get it replaced. I called three places near North Shore and Kilani Fender answered right away, I was able to get an estimate the following day, and one week later they were able to put the new bumper on. I dropped my car off around 8:30 AM and picked it up around 4:30 and my car looked brand new! They cleaned and shined my tire rims and everything which I wasn't expecting. Totally recommend! They are super helpful and fast and a good price!
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September 2021 by Kelly Leong
Went there for a rear bumper and exhaust tip repair said nothing was wrong with exhaust. You could clearly see it in 2 inches did nothing to address the problem.. I wouldn't recommend this place they lie.And also the guy who did all the good work isn't there anymore 1 ⭐Services: Painting
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September 2021 by Evelyn S.
I had my front fender replaced. My regular mechanic recommended them. Staff was professional, courteous and honest. Quality of work and service was very good. I got my car back one day earlier then expected. Interior was vacuumed and my tires were glossed. That was unexpected. My priority is to spend my money locally in my own town, therefore when I find a good business I need, I stay local. Mahalo Kilani Fender.
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April 2021 by herlender duvelsaint
Very professional and knowledgeable staff.
