-
March 2024 by KALANI KAAI
Easy to understand and friendly customer service throughout the entire work team. This branch has one of the quickest and most accurate tax preparation services available. I was able to earn the most amount of tax earnings I've ever gotten. I also got $20 off of preparation fees after referring a friend. Come on down, you have nothing to lose, I mean unless you owe taxes.
-
March 2024 by Tuvale Papu jr
I been coming to this location for 7 years and the experience is as the first time I came here and it is with absolute comfort and easy process.
-
April 2023 by Rachel Goodman
My experience was not positive. I did a drop off roughly 12 days before the end of the season and then just never heard anything from my tax preparer. I came in to ask about it 10 days later, and I think it had just been forgotten because it took an hour, I thought everything would be done and I would just come in and sign and go. I thought it would be cheaper than H&R Block, and it was definitely NOT. I'm giving 2 stars because I know I should have done my taxes earlier in the season, and maybe my experience would be less chaotic/stressful if I had.Update: changing to ONE star, because their reply comment below is NOT a number to reach customer service, it is just a generic number. ALSO, I signed my documents in the office yesterday, but I got an email saying that I needed to sign online today. So somehow my signatures yesterday did not get saved? How did they manage to mess that up? Also I called to make sure that everything is REALLY filed (I cannot trust them anymore) and the message I got from their answering service is that the IRS is not accepting my return. I paid $500 for them to not do their ONE JOB. Why am I finding out about this on my own? If I had left this in their hands I would probably go to jail.
-
April 2023 by mufassa808
Lianna was really hopeful, friendly on helping me with my tax’s. I know I would go to her in the feature. Thank you so much.
-
March 2023 by James Kaeha
Our taxes was done fast and accurate. Our Tax preparer was so knowledgeable and attention to detailed. Will be back next year for sure.
-
March 2023 by justin Gonsalves yap
One of the fast best and very understandable services from liana Cortez-kekawa at the nanakuli location we will be seeing her again
-
March 2023 by Verlyne Coleman
Cleanliness, customer service, very professional, very welcoming. Liana Kekawa was the best . Never trusted anyone since my tax preparer passed away
-
March 2023 by Aimale Emjehtaliga
She was very informative & patience!! She took her time ,made sure to ask me before answering for me.
-
February 2023 by Abraham Henry
Clearly didn't know anything about filling taxes till Liana Cortez helped me and actually took the time to make sure I was brought up to date. She also fit me in her busy schedule (walk-in) and was able to pull through for me and my family. I walked out feeling BLESSED with her kind heart and excellent customer service. Thank you so much, we will be back next year and with more of our families!Kind regardsSheena
-
February 2023 by Tjay Papu
She was very very helpfu and will stick to Jackson Hewitt because of how helpful and very understanding at her job she is.
-
December 2022 by Kenear Zedekiah
It's a good place to file your taxes
-
May 2022 by brian park
The lady was fast but didn't ask my wife and I if we had things to claim for our employment, boots, tools, haircuts etc.. my son's to claim bus passes, lunches etc..
-
April 2022 by Fran Akana
Liana works out from the nanakulj district. She was very patient , courtess , and very hospitable.. she made sure I was well compensated. I m very greatful for all that she's done for me. I.m , Sure to be back next year. Thank you once again Liana, at Jackson Hewitt. I greatly, appreciate you!
-
April 2022 by Sandy S Ramos
Very pleased with the service I got. The preparer Lopaka was very professional in what he was doing and his knowledge of doing taxes
-
March 2022 by Ronson Pua
Really great people to help with your taxes I switched from H&R Block and I can see the difference in my returns versus what I would get back from H&R Block, so I’m gonna keep coming to them because of the service
