“Purchased a new TEMPUR-PEDIC mattress and Ergo Smart base. Sales rep. Dayna was easy to deal with. Initially purchased a firmer mattress that needed to be exchanged for a softer one. Came back into the store and Dayna listened to our concerns. She told us to take our time feeling the mattresses out and did the exchange without any issues. The store is clean, offers many options, including TEMPUR-PEDIC, customer service was great, and we were able to exchange our mattress without any issues. Love the new mattress and so glad Dayna was our sales rep for both transactions (initial purchase and exchange). 5 stars for Dayna!”
“Duane was really friendly and helpful. He made it very comfortable for me to find a mattress that fit my needs (side sleeper with back and neck issues). Also, a mattress within my budget.I would recommend anyone looking to buy a mattress to visit Duane at Mattress Firm. He’ll make the entire process very easy and stress free.”
“Show room includes their various bed options with specific details. It was super clean and you are able to check out the beds. The sales person Zach was patient in explaining how the smart beds work, the warranty etc. It was also easy to see if I qualify for financing.”
“Shopping here is very pleasant. Several furniture brands means variety, all good quality. Sales staff is helpful but not overly engaging which can be annoying and distracting.
Thanks you Russ Acosta for helping me and my brother find some wonderful new pieces.”
“Jason was incredible, he gave us the full try out bed experience, even put us on a smart bed which used technology to determine which bed was perfect for us! He was so informative, professional and we highly recommend going to him!!!! Our bed is being delivered tomorrow and he even topped us up with the discount too! Thank you so much Jason!”