Waikoloa Ace Hardware is a community-focused store that prides itself on providing excellent customer service and quality products. As part of the Ace Hardware family, this store is dedicated to being "the Helpful Place" for its neighbors. Customers consistently praise the friendly and knowledgeable staff who go above and beyond to assist them. Many reviews highlight specific associates, such as Dennis and Leeflem, who have helped customers with tasks like changing batteries in key fobs and finding the right products quickly. Shoppers appreciate the efficient and thoughtful service, often noting how staff members take the time to understand their needs. The store’s manager also receives commendations for his exceptional service, especially in supporting small businesses with urgent requests. With a convenient location and a welcoming atmosphere, Waikoloa Ace Hardware has quickly become a trusted resource for the community, offering everything from tools to home improvement supplies. Overall, customers leave satisfied, expressing gratitude for the helpful service and quality products available at this local Ace Hardware store.
Patrick made me a special key by hand that I needed. Was extremely helpful and I was impressed at his willingness to do so. Other workers are always so friendly there too
June 2026
Great customer service and very helpful finding what I needed!!!
June 2026
Great place, really helpful staff. Helped me find what I needed very quickly.
