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December 2023 by Deborah Cerny
CVS Pharmacies Melanie is very knowledgeable and helpful and smiling and doing everything right. With employees Oui, Brenda, kahea, always working and really neat. Plus none of the above let no customers wait in line and forever are polite to customers on the phone. The best service we receive each month. Praise report. They deserve to be rewarded for their unique service.(When Pharmacies Ryan, he needs to be more kind to customers and employees. And read each prescription before he sends out notifications. As soon as he gets medication from my dr, Ryan immediately sends a message says it’s too soon. Then I call and explain my dr increased the doses. He reads it and says after 5 minutes ok. I ask can my husband pick up today and he says yes. Keep checking when it’s ready on my phone.(Normally I get notifications from Pharmacies Melanie or employees that my prescription is ready to pickup.)I’m not understanding why Pharmacies Ryan reacts the way he does. This the first complaint I ever submitted. I pray CVS will talk to Ryan. Thank you Deborah Cerny)
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April 2023 by Randy Yowamngon
Poor customer service I was asking one lady to help me on how to print a photo then she just told me to plug my phone and she left... I leave close to this cvs store but I recommend the one in kahului
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March 2023 by Martha Vanderlin
The staff are super friendly and helpful, but there’s never enough of them. The “self serve” aisle is impossible to navigate and requires a cashier who could just as well open up a line and make exiting easier. The parking lot is a disgrace—dirty, full of debris.
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March 2023 by Sandy Farmer-Wiley
They were low on cold medication supplies.
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March 2023 by Gina Vega
These look interesting: Siren organic energy bites. EBT approved for ~3.19 each.
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March 2022 by Paola Cessi
Went for a Covid test. The CVS website said 1-2 days for results and it took 3 days (72 hours). Completely useless.
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March 2022 by Simone Elgrichi
I am so LIVID! I went to CVS at this location to get my covid test before leaving to go back to Toronto. When I got there, they showed me an envelope with a birthday on it asking if it was correct, I told them that the year was wrong so they gave me new labels to put over the sample container. The day I leave to the airport, I get a call from the lab saying I have to redo my covid test because although the labels on the sample had my correct birthday, CVS had forgot to change it on the form so they weren't the same. I ended up having to pay for a new direct flight to Los Angeles (which was supposed to be a connecting flight to Toronto), I had to take another Covid test at the LA airport which led me to miss my flight to Toronto, so I had to pay for a new flight from Los Angeles to Toronto. This caused me to have really bad anxiety, and I lost a lot of money all because CVS made a mistake with correcting my birthday. When I called them, they had no remorse and told me that they cant do anything about it. I am REALLY hoping that they reimburse me for everything they have caused.
