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March 2024 by Sandy Ragland
fast and easy
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February 2023 by David Montgomery
My tax professional was amazing. Price was a bit too steep for the service.
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May 2022 by Vince N.
Ugh, that time of year gain. The date of April 15th rings similar to a dentist appointment reminder for me. I don't like it but have to go through with it! We usually meet our accountant, Robert, at the Kahului office but I guess his home base is here at their Wailuku location. I had no idea this office even existed. My spouse told me to meet at the office on Vineyard. I'm thinking, on Vineyard like next to the hostels? Yup, it sure was. EXPERIENCE: Parking in Wailuku town is a nightmare right now due to the fact that the public parking lot is closed due to construction of a parking garage that's replacing it. We luckily found street parking nearby during off-peak hours (5pm). The offices are actually very homey and inviting inside. Robert's office had a nice view of a private courtyard behind the building, something better to look at than just a computer screen and drywall! We've been going to Robert for about 4 years now after our longtime accountant retired. He's been great; very patient and up-to-date on the current rules and regulations. OVERALL: I'm not sure why H&R Block has such a bad reputation or negative image as we've had no issues or audits so far.
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May 2022 by Laura .Cole
Bob Beck is the best! He was very respectful when I had questions and didn’t talk down to me, even if maybe the questions were me worrying. I didn’t have a ton of time to ask the questions about my “side hustle,” as I was there to file my tax return (and it took the hour). He takes his time, doesn’t make you feel rushed, and he explained things to me when I didn’t understand what choice to make. He was very calming and kind, and for someone who has major tax anxiety and worries about doing things wrong, I felt very well taken care of. All tax preparers charge between that $400-$500 a range, sometimes more, and I felt like it was worth it to go to someone who has such a great reputation and experience. And even though I know for a fact he is swamped, he doesn’t show that! I have been looking for years for a good tax preparer, Bob is it!
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April 2022 by Pam Finamore
Robert Beck! He is such an awesome tax guy. Helpful, patient, accurate. He knows the tax laws, and really explains the benefits and what I can expect for the following year.
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March 2022 by MURIEL KURODA
Bob is always so pleasant and very thorough, I feel confident that he knows his stuff. He always answers any questions that I may have.
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March 2022 by Phyllis Davis
I have used Bob Beck for 0ver 12 years and he is terrific.
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March 2022 by Jared Chong
This is my second year working with Mr Marshall, he was very professional and courteous.
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December 2021 by Jennifer C.
They sound right, seem professional, but I don't think they need clients. They definitely seem too busy for me, and my family has been with them for years. I called and left multiple messages for weeks. Finally I got through and heard the person I wanted to see, that my family sees, was their most senior and popular agent, so they could only make me a phone appointment. After not hearing anything during the appointment time, I emailed only to hear from the consultant that he had no appointment with me. He still tried calling me but my phone immediately went to voicemail. I called right back only to hear they were with theirs next client and probably wouldn't be calling me back that day. Another thing, when you call the office is only open at certain times, the rest of the time calls go to H&R Block Oahu, and they have no idea why you are calling. You have to call during office hours, then it seems you make a phone appointment, and then I don't know, I didn't get that far. I would recommend an office that you can call and leave messages at on an answering machine for the exact person you are working with. That might seem like a small thing until you think about it! Otherwise you're leaving messages that aren't heard and making appointments that only you know about!
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April 2021 by Chris Pelton
Bob as always was amazing
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April 2021 by Jessica Miller
Robert Beck is awesome. He is an EXPERT and nice and professional. This is our 2nd year with him and we'll definitley go back!
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April 2021 by alquin albino
Tax professional was friendly and clearly makes me undertand what he is doing. I'm grateful i have him to do my taxes.
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April 2021 by Karin Taylor
I have used Bob since 1997 and think he is the best
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April 2021 by Bonny Bal
Robert Beck is the reason and Trust. Efficient and accurate.
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April 2021 by Shane Robbins
Robert Beck is great at what he does.
