April 2014 by Sak Y.
Excited to see a refreshing store that's set-up to inspire me to shop. However, it spirals downward once you experience the bakery department. When I went to purchase a Neopolitan Ice Cream Cake, the "bakery manager" said he has never gotten that particular cake, ever, and he's been there for many years. Oh, yeah, well this store has been open only a year. I could have talked till I was blue in the face that that's where I saw it and that's where I bought it in the past. I see it there still. Today, went to get their strawberry-lemon meringue pie that was on sale. They didn't have any available and the employee said she could have one made for me that would be available at 5pm. I declined. Went to the self-checkout employee for rain check. She said it's not a special and called the bakery department, who confirmed it was not on special. Why the heck did I go there in the first place if not to buy that pie on sale as advertised?!! Returned home and checked the specials on line and there it was, on sale!!! Robin, the manager, nice guy by the way, confirmed it was. He said they had sold out and they would be making more today. To heck with going back to the store So, if these employees were already labeling this pie over the course of 3 days since the special started, wouldn't you think they would know that it's a special of the week? Maybe they are on automatic pilot and like machines, the hands work, but there is no brain.
