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October 2023 by Jomar Isaiah R.
What's with the negative reviews? In comparison to the other post offices, Wailuku is better in my opinion. Less congested than Kahului and Kihei combined, and if you know what you're doing and plan to send items accordingly, it's 15 minutes in and out all the time for me. That's 5 stars from me as I have no gripes with this facility.
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July 2023 by Marina Brown
I wish there was no stars review, we shipped more than 20 flat rate boxes, paid extra to have it delivered and insured. 5 boxes r missing with no way to track. Nobody will pick up the phone and my mail suddenly been in forwarded after 2 month!!! Thank goodness we have good mailman (only good one that I met in my 6 years on maui) and he alerted our neighbors. What’s going on in there nobody knows (shaking head) staff that works upfront trying to be friendly but the ones that work behind the scenes is not caring so mail and packages r lost.
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May 2023 by U C.
2 stars for location, ample parking space. Most of the employees are friendly and courteous except for one. Fat ignorant clerk 13 gave them a bad reputation.
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February 2023 by Tianne R.
I LOVE this post office. It is close to my work so this is my work/business post office. I frequent here a lot and I love everyone that works here, especially Aunty Pat. She is amazing. She brightens up anyones day!!! The young girls that work here are all super nice and efficient too, I just don't remember their names. I'll add them if I'm able to go and catch it. Even when the line is long, this is probably my favorite location. Thanks for all of your hard work.
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February 2023 by Kim P.
My favorite place to go to for my mailing and postal service. The clerk is always so nice and polite . Thank you all for your great service :)
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December 2022 by Kendall Larsen
The Wailuku Post Office is the one to go to if you want to ship faster than anywhere! They have more than just one pick up time for your packages/letters. For example, if I take my mail to the post office by 10:30am, it's already a day sooner to anyone on the mainland.Also, if you have local mail for this island, it's not going to have to make a trip all the way to Oahu first. Remember, only Wailuku Post Office though. It's the Main Post Office for Maui.
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November 2022 by Kao S.
WOW. i'm seriously so surprised by all the negative reviews. I can only comment for the ease of going to this location and the staff. I love going here because everyone is always so nice. Pat is my favorite because she is always warm. There are others but I cannot remember their names but this is the reason I stay coming back.The location is very conveniently next to Tamura's and other surrounding businesses so I make sure to make a few stops on the way in. They always have so many priority mail boxes neatly organized outside so I get a few extras to take home so I can box up whatever I need before I get to the post office. The customers are usually very nice too. As with most usps, it's pretty small inside and some people still kinda practice the "safe six" the line often goes out the door and other customers will hold door open for each other. This is the easiest location for me with guaranteed parking and quick lines. Not sure why the Kahului one get so busy but I DREAD going that one. The wailuku location looks and feels old but doesn't have the urine smell that the Kahului one has so I will continue coming here.
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July 2022 by Shellylynne Jaynes Heideman
The postal workers at this location are so friendly and helpful. I am impressed with their level of helpfulness and professionalism.
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June 2022 by Hawaii Boy
Overall thoughts on this post office: incompetent (packages will be shipped to the wrong place or be lost often) yet very nit picky ..not a fun mixture to deal with. Will conduct business else where.
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May 2022 by Lana U
I have consistently had great experiences with the wonderful staff at the Wailuku post office.I have lived in many states (and many countries!) and can confidently say that I have never had better post office service elsewhere.Today within a couple of hours they traced a miss-delivered package and got it delivered to me. Considering how busy they are, their commitment to service is nothing short of amazing. In another instance they helped me prove to PayPal a scam case of fake delivery.Five starts to all the hard working employees and management of this post office!?
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August 2021 by Aaron Chang
Went to pat office to track a package that never got delivered
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June 2021 by Len Wi
My favorite USPS! I mean how can I not love it? The staffs are friendly, work fast, and they are sweet! They advise me for more affordable price to send my package. They never try to rob me! So sweet aunties and sisters working here!
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March 2021 by Roselani K.
Our postal man is not picking up our mail going out. sat in the mail box for one month. we put the red flag up and he still doesn't take it. So what's the proble?
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March 2021 by Rosemary
I am going in the Wailuku Post Office to buy stam]?
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December 2020 by Kamalani E.
Wish I could give them zero stars. Withheld entire neighborhoods mail the weeks leading up to Christmas because an issue the carrier had with one house. No notice to anyone else on the street and counter attendants were rude when people went to pick up mail at the office.
