-
November 2023 by Joshua Westly
Awesome! Cute little store to get your vapes at very nice staff and conveniently located.
-
May 2023 by Aloka Marie
Awesome selection and good prices
-
September 2022 by Jeanmarie Warkentin
This is by far the best Irie in regards to customer service. Every staff member is extremely knowledgeable about their products. They treat every customer with special one on one treatment. I live in Kailua-Kona and drive an hour and a half just to shop at this particular Irie. The manager is hands down the best manger is kind, knowledgeable, and ensures he has the best staff. I'm so pleased and impressed with this shop. It's absolutely ? worth the drive.
-
July 2022 by Shami A.
Great customer service. They take the time to answer all your questions and are very friendly and helpful
-
June 2022 by Wt W.
Total rip off! 10 Raw cones for $10.. and customer service was terrible.. Good luck on the business
-
October 2021 by Yumi Knuever
Never shopping here again. Everything is extremely overpriced. As someone who has worked in the industry for years, I know when someone is charging way more than they should. Went in for a downstem and a bowl for my new piece, expecting to pay at most $25. They wanted $50 for their "cheapest" downstem and bowl.
-
July 2021 by Justin M.
These guys are awesome every time I come in they say what's up and take good care of me and my vape needs I don't anywhere else straight aloha for brother doc and crew!!! Solid shop 100%
-
July 2021 by Eric P.
Don't do business here. They are rude and don't have good customer service. All their stuff is China They don't respect local artists Prices are very high and sell broken glass. Support local shops that support local artist I rate this smoke a f- Don't waste your time here
-
July 2021 by Cher D.
Terrible customer service and highway robbery prices. My suggestion... Order online! Better quality without the lip service!
-
July 2021 by Jamie Baker
The blonde girl that was working the day we went was quite rude! Went to another store after that.
-
May 2021 by DARK LEGEND
Great store, just has poor parking
-
April 2021 by Jeff F.
So my mom went in to get a drop down something the 2 women working there obviously knew nothing about for people working in a smoke shop they sold my mom an adapter after we called and specifically asked for a drop down over the phone but when my mom got there they gave her a hard time to the point where my mom FaceTimed us so we could see what they had and guess what they sold my mom an adapter instead of a drop down cause they had no idea what they were talking about and we couldn't get a refund after they sold my mom the wrong piece these people have no idea what they're talking about do yourself a favor and go anywhere else they dont know what a drop down is in a smoke shop what a joke terrible shop worse ive ever dealt with completely unprofessional female workers who think they know everything trying to tell me what i need
-
February 2021 by Shari Taylor
Cigar selection needs improvement. . Prices a bit higher then normal but its the only place left on this whole side corner of island that sells decent cigars. (That I'm aware off) Store feels very cluttered inside. Employees are polight and helpful employees .
-
February 2021 by Karly Madera
Where to begin?! I have NEVER experienced such disgusting customer service in my whole life...especially in Hilo! This is what supporting a local business gets you. I walk into Kilauea Irie Hawaii location for my other half. Myself not being knowledgeable( I don’t smoke ) I call him while I’m at the counter looking at their disposal vapes, in the middle of asking him what he wants a female employee walks up to me & YELLS at me to get off of my phone, I’m looking at her confused? I seen the sign saying no pictures or videos. Why is she yelling at me to get off of my phone? By the second time she screams at me, I tell her I’m not illiterate I understand what you’re saying but why? She then accused me of trying to purchase a vape for a minor. My Fiancé & I are well over the age to purchase tobacco. (Mind you she does NOT have a mask on) which she should have been since face coverings are required due to COVID-19 & abiding by CDC, state & county guidelines. She is in my face screaming at me to get out, what would any other customer do but of course to ask for the manager?! In disbelief that have someone like this representing their business! She storms out of the store yelling for her boyfriend to get her cell phone to call the Manager, while she’s relaying whatever information to him she tells me her Manager said to leave or else, which by this time I’m outside by my vehicle in the parking lot, no longer in the store. My response to what her Manager stating to leave the parking lot was “or what?” She calls the police, I wait there at the location until authorities arrived. Authorities talk to her & I separately, one of the officers comes out of the business saying the Owner of Irie Hawaii wants to Trespass me! Not only from this location on Kilauea but ALL LOCATIONS on big island. I couldn’t believe how the owner of Irie Hawaii handled that situation let alone having an employee like that & excusing her unprofessional behavior & also not implementing state guidelines & regulations due to COVID. My fiancé always goes to this location, but due to one bad apple he will no longer support this business! In my 29 years of being born & raised here I have never ever been treated and disrespected like that by another human being. The owner of this business should definitely train his employees better, I work for my fathers business & I know what customer service is! This location does not have it at all!
-
January 2021 by Jake Docca
Amazing ?
