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December 2023 by Robyn Carvalho
One of the best veterinarian services on the Big Island! We ❤️ Dr Timmel.
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October 2023 by Katharine Ward
Excellent and knowlegablecare
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June 2023 by Iria- Carmen
Caring, experienced, kind, amazing staff! They have gone above & beyond for my three pets for the last 10 years or so. I would have lost two out of three already had it not been for the attentive, proactive, thoughtful, thorough care of Dr. Hall. I appreciate her SO much!
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April 2023 by Tiger F.
I called today to see if I could get wormer for a stray cat we found. The entire encounter was excellent starting with a phone call, I spoke with a gentleman he said yes bring the kitten in and will take care of it. As I understand it this practice is not currently accepting new clients, but given the circumstances they were extremely accommodating. The vet seems very passionate about her work and I certainly appreciate that. Thank you again, we hope to be clients of yours as new openings emerge.
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April 2023 by Symon Metson
The best dog Doctor you'll meet.
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March 2023 by Katharine W.
Excellent care and Knowledgable and caring staff. Dr Hall and her staff are the best.
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March 2022 by Vic Berardino
They were very nice all I needed was to weigh my two dogs and they took them right in and weighed them no problem. So from a customer service point five stars
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August 2021 by Terri B.
I've been lucky to have been a client of Dr Hall since 2010. She has helped spaying and neutering my cats, worked many hours helping me save one for another year she's very compassionate. Making appointments sometimes I might need to wait a couple of days. But she is well worth the wait. In emergencies she returns phone calls fast and hasn't ever had any problems meeting me there late at night. I highly recommend her and her clinic During the pandemic she has been available to continue taking care of my animals. Her clinic has the public's safety in mind. Practices the 6 foot distance. Face masks. Meets and greets at her door to keep everyone safe
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August 2021 by Lisa L
Front desk that answers the phones are rude and unprofessional. If you don't care, don't work in a field that involves interaction with living people and things. Tried to get an emergency appointment, she cut me off before I could even finish my sentence and stated "if they aren't our patient already, we won't see them for a visit," I responded with oh okay, even in an emergency, in which she stated "yes" and hung up. Terrible customer service. I understand your policy, what I didn't appreciate was the way it was executed. If they are that rude, I couldn't imagine how poorly they treat animals that aren't behaving they way they want. Always something to consider. You don't have to like people to work in animal care, but you do have to be professional, cuz most animals that will come in are brought by, people.
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June 2021 by Robin Lindahl
Annette Hall is the best bet on Big island Hawaii. Anne and staff are the most caring, thorough, and honest. She has saved and stitched up couple of mine and George's dogs, Luna and Kayla. I just made an appointment for one of my cats. VERY hard to get appt anywhere on island of worth.
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June 2021 by DANIELLE K
I recommend Dr. Hall to everyone in and around the Waimea area of the Big Island...she has done nothing but the best for all my fur babies ?
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June 2021 by leumeah M
Have dog with possible worm infestation. Receptionist rude and unhelpful. Furthermore, she seemed to enjoy being rude and unhelpful.
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May 2021 by Ferol Kolons
Great vet and staff.
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February 2021 by Becky Holt
Extremely caring doc, highly recommend. She clearly loves her patients as much as their parents do!
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January 2021 by Rob Landers
Annette is the best. Very caring
