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December 2023 by Lynn S.
We needed some quick food on our way to Pololu Valley so stopped by this convenience store along the way. I know that Minit Stop is known for their fried chicken and came specifically for that.The menu offered a chili and fried chicken combo but unfortunately they were out of chili. So I just ordered some chicken and rice. The staff packaged up my meal and handed it to me along with a ticket to pay at the front counter.All the staff were friendly, both from the chicken area as well as the front counter. We even had a brief conversation about the goats across the street because I was curious and asked about them. The Big Island has an abundance of wild goats.
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November 2023 by Pakalika Hoomanawanui-Fierro
They sell tuna and mayo but no bread. The cashier was rude with her answer. When asked if they sold bread.
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August 2023 by Kingsley B.
This place had the rudest cashier I've ever encountered. I stopped there to get gas and tapped my credit card at the pump. It asked for a PIN. My credit card (not a debit card) doesn't have a PIN, so I tried a couple more times and then tried with a second card with the same result. So, I went inside and told the cashier that the pump wouldn't take my credit card. She said, "Well, it just doesn't work; you're supposed to come inside to pay" (as I had). I suggested (politely) that they might put up a sign to save people the trouble of having to re-try getting the pump take their card. I then gave her $50 and she told me to come back if the car didn't take that much (it did, given that gas was about $5 per gallon -- not their fault; it's Hawaii). Then she said, "I'm not going to put up a sign for people like you who just don't understand" and put up her hand and said "Bye!" with a mocking smile before I even had a chance to respond. I held my tongue but later regretted it.
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February 2023 by shirona yamamoto
I don’t know his name it’s a male employee that has very poor. Customer service he greeted me at the counter by saying WHAT YOU LIKE! He was irritated that he had to stop what he was doing in the kitchen to give us service he slammed the rice In the Plate and then I ordered the chicken cutlet he cut it in only 3 huge pieces and when he was asked to cut it smaller he just cut in half and slammed it in the plate! I told him he has very poor customer service and if he doesn’t like his job then he should quit! He started saying well I have to work in the back and over here and I said that’s not our problem you should still treat your customers properly. He’s very cocky always has a blue tooth ear piece in which is probably against company policy other then him all the other workers are great but all it takes is one rotten apple to spoil it! I am a very good customer I come to this store at kawaihae location multiple times a day I am very well known by all the other employees and actually one employee is my neighbor an another my brother lives with so I am very upset by this employee treatment and this is not the first time but this time I let him know that his customer service and attitude needs to be better I wish I knew his name I will find out but honestly he will be the reason why the store losses money maybe some customer service trainingAloha shirona 2/3/23
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February 2023 by rkn
Air compressor works. Didn't talk to staff so no idea if they're any good
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August 2022 by Indo S.
Nice ladies running the mini mart. Coffee was excellent. Basic gas station good available.
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July 2022 by Dave M.
Mahalo. We just wanted to buy something. I really hope whoever that girl is ("Serese?") maybe had a bad day but not a cool way to treat customers. ok. ttyl
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September 2021 by Liam Steers
Trash gas pump ??
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August 2021 by Dennis Murphy
Best chicken on the island, all minor stops make chicken but kawaihae has the best
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February 2021 by Michael
As a visitor from the mainland, I can appreciate the style and it looks lowkey. We’ve passed it for a few days but today we finally got gas here. The parking lot is terrible and tight, we almost got sideswiped three times in the span of a minute. Insane. I understand this isn’t Minit’s fault, but I mean still, come on folks. The gas pumps also kept glitching out.
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December 2020 by Dan O.
The Yelp Confucius of Frried Chicken, Braddah Fran C, had already turned me on to Minit Stop chain with its frried chicken on Maui. He travels interisland a lot for his job, so check out his reviews for ono kine grinds! When I discovered a Minit Stop in Kawaihae on the Big Island on the way to dive, I had to stop in for piece of chicken and musubi! And guess who already reviewed this Minit Stop? Braddah Fran! The Kohala Minit Stop is located on a curiously shaped lot (like a triangle with a tip removed) between two roads. It has two two-way egress points on the roads it's saddled between. This Minit Stop is small, but complete with fuel pumps. It's signature is its grab and go food items, & the food kiosk inside. My standby is their frried chicken thigh & musubi snack pack. Good for easing hunger pains, but not big enough to give you Hawaiian paralysis after eating it. And their frried chicken, wow! At one time or another we all have had convenience store/ truck stop/gas station hot snacks that were: old, odd tasting (from other items fried in the same oil), greasy, dried out, or any combination thereof. Minit Stop's frried chicken is none of that, even cold. They must use a deep fryer with a higher temperature to keep the grease out of the inside of the chicken. Combined that with a very savory seasoned batter and a very satisfying "crunch", Minit Stop frried chicken is a treat when you can get it. During this last trip to Kona, I went up to Kawaihae 3 times to dive, and I stopped by Minit Stop 3 times! Twice for the thigh/musubi snack pack and other sundries, and once for the Chicken Katsu with Gravy plate lunch. This wasn't your typical chicken cutlet with panko, but boneless chicken with the same seasoned batter as the frried chicken! Mmm, boneless fried chicken with gravy- so bad for you, but so good! Prices are reasonable for convenience stores, I'll keep Minit Stop in mind when I visit Maui or the Big Island. They even have an app for your smartphone & rewards card. Will repeat and recommend!
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September 2020 by Pono Guerrero
Awesome fried chicken, it’s a convenient stop with everything.
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July 2020 by Lewis Brooks
Funny how people's perceptions can differ so much. My experience as a off-and-on regular customer means that I sometimes use this Minit Stop three times a day, when I am on island. I've always found the food delicious, the service great, and the treatment by the staff to be courteous and genuinely friendly, full of Aloha spirit.
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July 2020 by Brian Brooks
I was treated poorly by rude staff members. The employees could use some training on proper customer service and respect ✊. I’m disappointed that I have been “trespassed” really? Because I was recycling. Think about that! No Aloha ?. God sees everything. ☝️❤️??
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March 2020 by Dean Liberman
It's the best minut stop by Kawaiihae, that is to say, the only minut stop. Still you won't do better late at night for dinner, and the staff is friendly and eager to please
