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November 2023 by Cheryl Breiteneder
Popped in to send off mail to Canada. Jon was wonderful and so helpful.
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November 2022 by Mich R
New Post Master Stephanie is rude, inconsiderate, lacks basic customer service skills and respect, and is highly confrontational. Avoid Stephaine if possible. We will be reporting her and the situation. Such a shame.All of the other employees are wonderful and have always been.
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December 2021 by Mary Lockcey Tiradogoravica
Waimea Post Office on the west side of Kauai is the best on the Island. The Post master, and 2 clerks are exceptional customer service representatives of this profession. They are helpful, courteous, professional and friendly to everyone and work tirelessly to get the job done. Thank you for always being such WONDERFUL & AWESOME PEOPLE who exemplify "the reason for the SEASON"
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September 2021 by Steven H.
When you need fast reliable and trustworthy service,you can always count on us to get your mail shipped to wherever you need it.In town or out of town.State wide or main land or international global and everything in-between.MAHALO!!!
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September 2021 by Nahla E.
I honestly love going to this location! I live in Kekaha and purposely seek out this location for all my mailing needs. The clerks at this location are incredibly kind and helpful; clerk #2 (I am sad I have not asked his name till now!) specifically- is truly one of the kindest personnel I have met on this entire island. Its so sweet that they always offer recommendations of better cost and efficient methods to their customers; I have encountered this each and every time I have gone in. This location truly deserves an award as I have not experienced better serviced with any mailing location nationwide. Thank you for all you do and for displaying the true Aloha way!
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February 2020 by JOAN PEERS
Best customer service always!!
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January 2020 by Jim M.
We get delivery at a home in Mauna Lani, Hawai'i. This is a resort community in what is known as the South Kohala area. This post office is where our deliveries come from. It is 28 MILES from our community. Another post office (in Waikoloa Village) is only 7 miles from us, but the USPS refuses to adjust the delivery boundaries that were set over 40 years ago. Long before Mauna Lani and our thousands of (mostly retired and pensioner) residents were here. AND as a further insult, we have only "contract carriers" instead of USPS employees delivering the mail. Or NOT delivering it - they refuse to deliver packages and require residents to drive 28 miles EACH WAY to this post office to get our mail. Even though there is another post office MUCH CLOSER to us. It's abusive and unfortunate for all the residents that the USPS is so nonfunctional that they won't fix this problem. Drain the swamp!
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September 2018 by John T.
Mailed a post card to the mainland today. Super friendly staff and easy to take care of. Cool to have the post mark to boot!!
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February 2018 by Kelly Stier
Best USPS I've ever used. Super friendly and accommodating.
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January 2018 by Dana
Friendly service. A bit hot with no air conditioner.
