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June 2023 by Gecko Koomoa
Top notch staff for your pets and livestock
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May 2023 by Jamie Humphrey
My uncle took his Chihuahua to them, after being hit by a car, he was doing excellent for over 12 hours. Our friend suggested we take him in to get an ex-ray. $480.00 later they suggested an operation... Our baby had the operation, they called us the following morning and told us the operation went well but our baby was dead... They forfeited the $1,400 bill. They never said why. Our dog was my uncle's last piece of his wife that passed 7years ago... be careful who you trust as your veterinarian...
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May 2023 by Hoku Silva
No payment plans.. 2400 to help a dog that can't gave birth on her own...
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February 2023 by Debbie
Took our 2 dogs here for the first time on 2/17/2023. From the start we knew we liked this clinic. From the front staff to the vet support staff to Dr. Ishizu all were exceptional! Each member that we interacted with listened to what we said, responded with information and/or understanding and caring. We would recommend this clinic to anyone new to the area or, as was our situation, looking for a new vet for their furry loved ones.
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September 2022 by Judy Howard
I’ve been a client for at least 25 years. With very few exceptions, my animals have received excellent and compassionate care, and the business side of the practice has been well run. The fact that they offer 24/7 coverage is invaluable!
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August 2022 by Jenna
Have used Veterinary Associates twice now and they've been great both times. Both emergencies. They showed us empathy, urgent care no questions asked and followed up with us after to check on our baby. Will not go anywhere else in Waimea. Been to 3 vets in Waimea and Veterinary Associates are my vet for life as their care and willingness to help even after hours is above the rest! Thank you all for caring so much about the animals. ?
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April 2022 by Francis Furtado
Made a appointment brought my dog in greeted by friendly staff my dog immediately felt comfortable going too see the doctor, guys out there that’s the place too take your pets for animal service
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October 2021 by MoniKa Howell
Find another trustworthy Vet then Dr. Lisa Wood one who doesn't just cater just to horses after one visit for my cat for worms this visit during normal business hours set me back $600.00 which wasn't even an Emergency. If you're very wealthy and like to wa$te your money please go to Veterinary Associates, Inc. to be taken to the cleaners!I called on my cell phone while waiting on the Vet who took hours to see my cat then once she did I never got a call back. I called back only to hear the phone ring busy even tried when my connection failed from the grocery store so upon returning I wasn't given the bill. I was told it would be on my Credit Card so boy was it! WOW Turns out all kinds of unnecessary blood tests were done when in fact all Dr. Wood needed to do is take a stool sample. After speaking to her outside near the horses she kept looking their way ignoring all of my questions for my cat she supposedly seen. Very unhappy at this point I learned having the RIGHT Vet means the World. I left finally waited for hours to hear she would see my cat after she finished with the horses spending a nominal amount of time with my sick cat. She spent less than 5 mins. I think with my pet if that then called me as I asked her kindly are you finished already? As s we spoke outside of where the horses were Dr. Wood gazed off into the distance again staring and laughing with the other vet at the handsome horses ignoring me the whole entire time! Upon arriving back, after leaving briefly waiting for hours for Dr. Wood to examine my cat I was told that hat the Vet was too busy with the horses! How I wish I didn't bring my cat to Veterinary Associates, Inc. horse Vet to be neglected who was cold, distant and not very attentive to my pet's needs. Since I wasn't informed of the price that it would cost over $600.00 for just worms I had to use my Crredit Card so it's money down the tubes!Factor in the "forgotten" prescription that Dr. Wood failed to give me for the following week as the other Vet called back after my repeated after hour calls. No even a call from Dr. Wood to find out how my pet was doing shows the lack of empathy she has for the patients except for the horses so I regret going to Veterinary Associates to be ripped off then ignoring my pet with horses on her mind! The other Vet as I called for Dr. Wood she wouldn't call back for days upon days while I worried myself to death. The finally a return call from another vet who said how shocked he was that Dr. Wood didn't send me home with the second dose to ensure my cat didn't get the worms back again! Before leaving Veterinary Associates speaking maybe 1 -2 minutes mostly her laughter with the other Vet ignoring my pet and myself I then spoke up to ask if I should buy more of the a/d can cat food? Dr. Wood told me to buy it from Petco.. Before I left I had a change of mind then bought several cans of a/d can cat food just in case. While at home I ran out in a few days so then I headed to Petco to be told it required a prescription from Dr. Wood and would take 3 - 4 weeks for delivery!Finally, in the case of worms only a stool sample is necessary as my pet I was told had to have expensive blood work but never told why? This used to be a good Vet's Office but with SKY HIGH PRICES and indifference towards my pets I'm not coming back. Finally, I broke down buying some more a/d cans of cat food with the second dose of the worm medicine with a shipping charge of $25.00 to ship a few cans with the prescription which is OUTRAGEOUS! When I complained I was told Dr. Wood would call back after the staff member hung up. Never heard back not even to check up on my pet so Que Sera, Sera Whatever Will Be. Will Be the Future is NOT Veterinary Associates all for the love of money!
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October 2021 by Terry Marshall
Trying to get your pet seen at this place takes two to three weeks, unless you are willing to fork out an extra $170 for an emergency visit then they can always squeeze you in. Taking your pet to a vet is always an emergency. This practice doesn't make sense to me.
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August 2021 by Lisa L
This place is responsive, professional and at the same time caring and sympathetic. I have been trying to get my cat seen for almost a week for symptoms of a UTI. I called Veterinary Associates and they were remarkably able to take her for an emergency visit. I 100% recommend this office, the front desk staff that worked with us and Dr. Wood!! We felt safe dropping her with them and so appreciate their compassion and expertise.I called about 6 different vet clinics and animal hospitals in Kona and Waimea, I was turned away and told at least 2 weeks wait for an appointment... even for an emergency appointment. I know, what?? They can't help in an emergency?? Isn't that what a hospital is for? We even went to the mobile clinic in Captain Cook and they also said they couldn't see us and even so, they wouldn't be able to help. They also added that if we didn't "get her seen soon, she could die." Wow... no kidding.Veterinary Associates was so understanding and caring on the phone, serious props to the front desk for handling my weeping breakdown, I'm so sorry. I am off island and my bf is taking care of the cats while I'm away for work. We were panicking because her symptoms got worse even with the supplements from Petco recommended by our vet in Keauhou, but they still couldn't take her, stating they were "triple booked for the next 3 weeks."THANK YOU THANK YOU THANK YOU x1000 to Veterinary Associates. Finally a little peace of mind after a week of worry and panic.
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May 2021 by Big Island Farm Sanctuary
With 84 animal residents in our care, a knowledgeable, reliable, and fairly priced vet is crucial. While the entire staff is great, we are most appreciative of our working relationship with Dr. Hamilton. She is so knowledgeable about farmed animals. Our relationship with her actually began in the wee hours of a morning when another vet office told us to bring our near-death goat in... and then didn’t show up and stopped answering the phone. In an absolute panic, I called VA and Dr. Hamilton met me at their office and rushed our Mary Kate back. She was in extremely bad shape and we were told she had maybe another hour and it would have been too late. For some, a goat is “just a goat,” but Dr. Hamilton understands our residents are more than that to us, and she respects that. She goes the extra mile. So even though they are more than two hours from us, they are our go-to vet and the one we most recommend to others.
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May 2021 by Michelle “Shell” Weyrick
Dr. Hamilton was quick to respond to my after hours emergency. Our dog got out and was hit by a car. He’s the love of our lives and part of the family. A pandemic pup. She swiftly met us at the vet hospital and despite our pup’s anxiety and condition was able to take him into the clinic and examined him. I called numerous emergency vets in the area and she answered first. He’s very lucky and healing well! She prescribed pain meds and antibiotics which have been critical to his healing. We are very grateful for her response and professionalism.Mahalo Dr. Hamilton.
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February 2021 by Abigail Z.
Cannot say enough about the friendliness, efficiency, and professionalism of Waimea Vet Associates! From the nice guy who answered the phone, to the kind I take woman, to their great Covid / curbside services, and the truly thoughtful and upbeat Vet Dr... we are so glad to be apart of this vet hospital!!
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November 2020 by Jon S.
The male receptionist tried to fight me. I don't know what else to say. Aloha in Hawaii is dead.
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October 2020 by sandra upite
My chihuahua was attacked by two dogs Friday night. Veterinary Associates were the only veterinary office on Saturday that would fit us in their booked schedule to see our dog. Dr. Richards immediately saw our dog upon arrival and provided her the care that was needed. He spoke to us a couple times and it was evident how knowledgeable he is, in addition to very caring. All staff was very kind and helpful too. I highly recommend.
