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March 2025 by Ash Mudd
3/30/2025 around 2pm
Great quality shoes however, the customer service was nonexistent. Of all the stores I visited in the shopping center this was the only one where no greeting was given as I walked in, did not offer help while I looked at shoes, two staff members walked past me to get to the back office and said “excuse me” again, no greeting or asking if I needed help, no customer service, I only felt like I was in their way. As I got to the register the staff member literally just scanned the shoe box and told me the price. Did not make eye contact initially, no hello, no did I find everything ok. I don’t even think they said thank you and have a good day, just handed me the box of shoes and my receipt. Unreal
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February 2025 by Sean
We pay tribute to her for her prompt and accurate response to customers without waiting even in the midst of a busy store atmosphere. We are grateful to the company for the professionalism of Mrs. Lim, who is undoubtedly an essential employee for Clark.
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January 2024 by Krystal Ross
The woman working wasn’t helpful. Made it clear she didn’t want to help me and was specific to which customers she wanted to let know who she would help and what sales were going on. Needed work shoes. Will not return.
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July 2023 by Takeshi M.
They moved from Ala Moana and they really don't have much variety in styles , also no white shoes
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June 2023 by Wendy N.
Please change your hours for Sundays on yelp. Came early from far to do an early shopping not knowing most stores in Waikele opens at 11am on Sundays.
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June 2023 by Angel H.
I've been in this store twice. I don't know too much about Clarks. I've seen their Cloudsteppers being sold on QVC, so I came down to check it out. The slippers were light and airy in person. I was in my usual size 8. They were running a special and I got two pairs for $80. The salesgirl was helpful. She went and got the sizes I needed.The second time I was in the store, no one was around to help me. The slippers weren't on sale and it wasn't a good deal. I didn't get anything on that day.
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April 2023 by Chelsea D.
Recently started a new job & needed new footwear that met company standards. A few coworkers recommended Clark's. This was my first time ever in Clark's & the moment I stepped in I was kindly greeted. Coming from the customer service Industry greeting totally sets the mood for my shopping experience. As I was looking for specific shoes/sandals Kim and her coworkers were very friendly and helped me picked out a few styles and got me all the sizes I needed to try in each style. They had a 2 for $99 sale and of course I had to get two pairs! Kim was very fun and easy to communicate with and made my day/ experience amazing. Thank you Kim your service was above and beyond! Keep up the great work! I highly recommend Clark's and definitely will be back
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December 2022 by Sulley s
Shoe sale at the outlet
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November 2022 by Allison S.
Clean store. Good deals. But did not appreciate how this Filipino auntie repeatedly commented on how small our feet are :) She looked at our feet and said "Your feet are so small." and "My eldest daughter ha feet bigger than you two". REPEATEDLY in Filipino because she knew we were Filipinos. 11/10 @ 3:30 pm.
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September 2022 by Bot McCutchen
My favorite workshoe place. The shoes are very comfortable even the sandals and the prices are cheap. Love this store ❤️❤️❤️
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September 2022 by Char D.
My first time at Waikele Clark's.The staff people were very helpful and friendly. Loved that the slippers I was looking for was on sale. Great deal.
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July 2022 by Warren Hoo
Like the selection of shoes, slippers. Also like that they have sizes 4 1/2 - 5. Salespeople helpful.
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July 2022 by Ioana L.
Went to the Clark's outlet in Waikele. It was the 4th of July so it was pretty packed with customers. Found a deal 2 pairs of slipper for $69. Not bad considering the shoes from Clark's are really comfortable. My husband buys his dress shoes for work here as well. Come check it out for yourselves.
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July 2022 by Roxy W.
Great deal going on for 2 pairs of Clarks! You can get 2 pairs of Clarks footwear for $89. Bring your own socks to try all the shoes. They do an offer a wide range of footwear from casual, professional and sandals. They offer a 10% discount for Military.
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February 2022 by Bob Moore
New shoe that I had with me hurt my feet so new ones were needed so the good people Clark's took good care of me with shoes that were on sale.
