Coach Outlet at Waikele is known for its great customer service and helpful staff. Customers have praised employees like Brysen, Maryann, Irish, Eric, Carla, and Megumi for their friendliness, patience, and willingness to go above and beyond to assist. Many customers found exactly what they were looking for, including the perfect purse or bag, thanks to the attentive help of staff members. The store is well-maintained, clean, and organized, creating a welcoming atmosphere despite being an outlet. Customers appreciated the helpfulness of the staff, especially when they requested specific items or needed guidance. The store offers a wide range of men's and women's designs, including handbags, wallets, backpacks, and shoes, all at prices that provide good value. Overall, Coach Outlet Waikele provides excellent service and a pleasant shopping experience, making it a popular destination for those seeking quality accessories and clothing.
Only been to this store twice and both times, Gwen has helped me! She isn't like the other sales associates, she wants to make sure you know how much the products are and goes above and beyond to see if the item is in stock. Highly recommend coming to this store for some purses and great service!
July 2025
The Coach Outlet Waikele has GREAT customer service! Brysen is exceptionally helpful! He helped me find the exact purse I was looking for!! Maryann & Irish are great workers too!
January 2025
Walking into the men's coach store I requested for the Elias pack. Eric helped me and brought me a new item. The bag was in honor of my late husband Elias.
