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January 2024 by Big Marv
I would never bring my vehicle here again!! I went in for a safety inspection, and the guy was difficult and rude from the start. I should have gone with my 1st instinct after speaking with the guy face to face, but I didn't. I was anxious to get my vehicle inspection done on my only off day instead of continuing to search other companies and hopes that they had availability that day, so I stayed here. Not only did he charge me an arm and a leg for some simple stuff like windshield wipers, but his customer service was Horrible. Next time I need a safety inspection done, I will drive on the other side of the island and pay double before I deal with this guy's customer service again.
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November 2023 by Tajha Scott
This shop is absolutely heaven sent! I called from the mainland, and the mechanic showed my husband so much love and aloha in a time of need! I am greatly appreciative of his generosity and would refer him to any one who needs car repair on Oahu!!!Services: Auto battery replacement
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October 2023 by Daniel M.
John was awesome. Super knowledgeable and straightforward, and doesn't try to upsell you on unnecessary BS. Fit me in on a last minute safety check and even made the extra time to replace my drive belt on short notice. Will definitely be a returning customer. Was very meticulous about how he charged me, kept very detailed records of labor cost and length of time required.
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October 2023 by Allison Hill
John was awesome. Got us in on a Sunday, same day for Hawaii State vehicle inspection. Very professional and well versed on state laws. Was able to fix our windshield wipers and we were in and out within 30 minutes. Would suggest him to anyone in the Waipahu/Kapolei area! Will be back to do business with him again.
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October 2023 by Noah Hill
Was able to get my state inspection done on the weekend so I didn’t have to take work off. Very professional and nice. Will be back again with all my vehicles.
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September 2023 by Allison M.
John was awesome. Got us in on a Sunday, same day for Hawaii State vehicle inspection. Very professional and well versed on state laws. Was able to fix our windshield wipers and we were in and out within 30 minutes. Would suggest him to anyone in the Waipahu/Kapolei area! Will be back to do business with him again.
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September 2023 by Noah H.
Friendly service. Was able to get my vehicle in for state inspection same day AND on a weekend. Would suggest to anyone in the area and will be coming back with all my vehicles.
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September 2023 by summer culbreth
I was recommended by another auto shop next door to seek car repair services from GEARS. Ever since I was given the recommendation I have been catered to with honesty and respect and had work done on multiple cars (my own and my husband’s) in a timely manner. My husband informed me that he needed a safety inspection this week and asked if I knew anyone and when I sent him John’s number from GEARS, he was accommodated right away and was able to handle all of his business to bring his car current and legal in one day due to GEARS timeliness. GEARS always gives genuine feedback, especially on older cars and has proven time and time again that the company is worth your business. Thank you for your kindness and customer service. I will be leaving island soon but felt the need to leave an honest review to encourage others to use their services. GEARS always returns missed calls, is never pushy, very accommodating, and make the entire inspection/ repair process feel comfortable and honest. Thank you again for all that you do, especially for Service Members. Mahalo.Services: Auto windshield repair
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August 2023 by r zahar
Safety check between 6 and 8:00 appointment only fast friendly service 26$ ..wiper replacement.. Done.. I will be back
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July 2023 by Chandlee Style
Was able to repair and fix the mistakes I made while trying to replace my AC compressor. One of the few shops that is willing to work on European Diesel cars and he put me first and doing the repair in the least expensive way and the most beneficial way for me.
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April 2023 by Lou
John is one solid bradda at G.e.a.r.s Automotive. He got my truck running and knew I didn't have the biggest budget it get it in tip top shape. But what he did do was wrote down the things I could do myself to save me some money. I really appreciate that. Mahalo braddah for being a honest mechanic and showing Aloha.
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April 2023 by Jim Tomaszek
Quality and concise. John was very knowledgeable and brought my truck up to inspection requirements. Good local bruddah with a small business.Service: Vehicle safety inspection
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February 2023 by Daniel Merritt
This is the best place to get your car repaired. Coolant leak, engine oil leak, transmission repair. John is professional works fast. He charges $160 an hour. But gets the job done fast. I replaced my whole coolant system for only $900. In the dealership if would be more like $2-3k. He does oil change, inspection, and lots of other stuff. He does pretty much anything with the car. Highly recommend. Greta place. Fair price.
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January 2023 by Monay Maiaitui
THIS IS THE WORST BUSINESS EVER!! VERY U PROFESIONAL!! MONEY EATING RIP OFF!
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December 2022 by Bogey S.
Don't bother to get any type of car service from this place! Very unprofessional! No kind of Aloha! Came here to get my safety check inspection of course he had to fail it so I can fix my expired car registration. He said it will be $26 in cash to get it started. Had to withdrawal the money gave him $30..he didn't bother to give my change. He stated to call before 1:30p.m because "he is busy til closing @2" as soon as I got my car registration sticker..called the place many of times. No answer. Went straight from Kapolei DMV to Waipahu to the guys shop at 1225p.m he said he too busy why didn't I call. Like I said I called many of times came way before 1:30p.m He didn't answer! And now he said he doesn't have 5 minutes of his time to do my safety check that I already paid for and to come back tomorrow. I hope no one comes to this ripoff so called safety inspection shop/mechanic. ITS A WASTE OF TIME AND MONEY. HE DOES NOT CARE TO DO BUSINESS NOT UNLESS YOU WILL PAY HIM! THERES YOUR TIP $3 AND SOME CHANGE BECAUSE U DIDNT EVEN GIVE A RECEIPT!!!!
