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March 2024 by HK
Mgr was very rude. Just asked if they had any promos going on and she practically chewed my head off. I guess it goes without saying, the more u spend (shopping @ LV), the better ur treated, the less u spend (shopping here), don’t expect to receive CUSTOMER SERVICE AT ALL!!!
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November 2023 by Lonnie McDonald
Good selection and pricing.Friendly staff.The location could use detail cleaning on displays.
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November 2023 by Leanna Lee
I bought one handbag there and my friend gave me one same style I already have , I bought there to get store credit the lady told me can’t store credit but couple days later I send my friend to do it for me , then they let my friend get store credit, that’s is not how you do business, you need to treat same way to all customers, I used buy handbags there , I never want to shop there anymore after that happened.
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November 2023 by Shy K.
I came to Michael Kors with the intention to purchase a wallet of a specific color. Upon walking it, it appeared that the staff were bringing out new merchandise, changing up the sales floor to accommodate the new merch. I was greeted immediately upon walking in. I was asked by multiple team members if I need any assistance. They even introduced themselves to me and I to them. As I proceeded to the back do the store by the men's department, I was warmly greeted by Manager Trevor. Loved how he took the time to get to know me and what I'm looking for. Enjoyed our conversation and laughter. Trevor, along with the other manager, Ari, helped me pick out pieces from for me and my husband. They fully took care of me. I walked out with more than what i should have, but it was all worth it. Stellar service from Trevor and his team.
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August 2023 by Josephine Mendoza
It's a good place to shop. It's organize. Always have a lot of choices and good deals.
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June 2023 by Angel H.
They blocked off one of the doors, so there was only one door to get in and to get out. There were two associates standing there greeting everyone going in and thanking everyone on the way out. I was browsing throughout the store and two sales people approached me asking if I needed help, one when I was looking at the bags and the other when I was looking at the sunglasses. They also explained the discounts to me. I like that they also had an array of rainbow colored bags.
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December 2022 by Paris Han
The manager is very arrogant and horrible attitude. The stuff offered us an 10% off card for sign in member when we checked out. We asked about which products can be used. The stuff asked the manager and she came and asked where do you live. I said we are traveling. She said this discount only give to US residents. But I checked all the conditions. Not a single word said that! The result is she can't point out why only for US residents and gave us the 10% off. But her attitude is so horrible and racist from the beginning to the end!
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December 2022 by Aimee A.
Lynn and Trevor were absolutely wonderful. Their customer service was A+++! Thank you Lynn and Trevor for being so kind and assisting us with our shopping. You two truly went above and beyond, and we are so grateful.
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November 2022 by Sulley s
They have some deals at 70%off
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November 2022 by Jan Miles
Loved the friendly atmosphere
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August 2022 by Michelle Kopacz
I went in for a bag and purchased the matching wallet and a backpack. The sales lady who helped me was exceptional. She listened to what I was looking for and brought me suggestions to consider. When I decided, she brought out brand new, untouched items from the back. She was extremely nice but didn’t pressure me at all. I highly recommend this store!
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May 2022 by Misty Keigley
No one would help us. We spent over 800.00 here and yet no one in this store would help us or tell us the specials.I've never been to a MK where they look at you and decide that you're not worth their time.We purchased MK because we like it, if It was based on the Customer service experience alone, we would have walked out.Tell your people to not judge a book by its cover, we were just hot and thirsty after climbing a mountain and had plenty of money to spend there.
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February 2022 by Missy M.
Went to get my husband's present here. Friendly store workers, good prices. Clean store.
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January 2022 by Brianna D.
Excellent customer service !!!!! The best customer service on island!!!!!!!! 10/10 would recommend. Sales associates are attentive and have product knowledge! Thank you for an awesome experience!!
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January 2022 by Rhonda M.
So this poncho that I wanted apparently cannot be found ANYWHERE else. I checked, EVERYWHERE. I went back today with the mindset that I was shopping at like a grocery store with self check out. I didn't receive good service, I experienced EXCEPTIONAL service today. Greeted at the door, was checking out the ponchos when I was approached by a very nice young woman (I should've gotten her name, fail on my part) who assisted me with my disagreement with my husband regarding what color I should get. He says I always look like I'm going to a funeral. I digress. This wonderfully attentive associate was polite during our brief banter and actually walked me to the counter to make sure I was assisted right away. There was no line and I was assisted immediately. (But let's recall my last review & my gripe was because no one else was in line and I stood there for a couple minutes with an available associate and no acknowledgement). Did I tell the associate about my last experience? Absolutely not. I wasn't going to waste my breath or this woman's time. And in sparing her my grumbling, I got the service I had expected the first time around. Glad I gave this place a second chance.
