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July 2024 by Todd Stogdell
Waipahu's Best Body and Paint Shop. Friendly and Professional Staff. Brandon and his team will walk you through the whole process of your repairs. They accept all insurance companies and help you bring your vehicle back to Glory in a timely manner. Their Certified Technicians and State of Art Repair Equipment can fix anything. They also use Top of the line Automotive Paint from Sikkens.
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May 2024 by K C
The initial date and time has been set for repairs. This is part 1 of 2. The preliminary scheduling and all of that was smooth. No crazy mishaps or misdirections, but there was a disclosure part that was weird, and the wording needs to be changed. Except for that, everything went good, no complaints. Good communication between me and Oka's. Part 2 will be the actual finished repairs.
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May 2024 by Daver Gadiano
Brought my car to Oka’s auto body shop for repair and at first I didn’t know what to expect, but that change pretty quick as soon as I got there. Helen helped me and made sure that everything will be done right. Fast forward, it wasn’t just done right but it exceeded all my expectations. The whole staff from Helen, Mario, and Kawika are wonderful. They kept me updated of what’s going on with my car and made sure I will get my car back in time and looking new. I now have my car back and looks even more beautiful than before the accident.
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December 2023 by Nathaniel Spiller
One of the few times I can honestly say...I didn't feel comfortable, like I mattered.
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December 2023 by Alec Campbell
This company fails at logistics.
I brought my car to this autobody for repair after an accident on Oct 24. On Nov 17, I received an email stating a miscommunication with the vendor and a new expected date for Dec 8. On Dec 6, I received another email saying a further delay and expected repair date of Dec 20, nearly two months after the accident. I had to turn in my rental car provided by my insurance at the end of November. As a result, my household has been down to one car. After the second failure of the autobody, I requested they provide me a rental car as compensation for their errors. They refused. My car is essentially trapped in 'Schrodinger's Autobody,' does my car exist, or does it not? Either way, I lose as I don't have it.
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December 2023 by Rey E.
Good service they made sure to finished my car on timeFriendly staff i would recommend this locally own business to everyone
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September 2023 by Reymundo Gomez
Awesome customer service
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August 2023 by J. K.
My insurance company referred me to get an estimate from Oka's. They were courteous, informative, kept me updated, and provided great service! Highly recommended!
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July 2023 by Fay Huff
No exaggeration..my Suburu Forester looks like a new car again..i will recommend Oka's to everyone i know..if they should ever need auto body repair service..not only is their repair work excellent..but customer service is the best..friendly and thorough..i am a very happy customer..
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July 2023 by Cheryl A.
I'm really happy with this place. Insurance paid job, so that part was easy. The staff was responsive and everything was done timely. Warranty is amazing. Highly recommend.
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June 2023 by Kyle R.
Super helpful in repairing my bumper after my neighbor backed into my car. Also got my car back quicker than expected by a few days so that was a plus.
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May 2023 by Andrew Villasenor
Absolute garbage. My vehicle was damaged by a falling tree limb on Schofield barracks. Once the lady on the phone knew that she stated "oh, an Army claim, we charge $100.00 estimate fee for anyone making claims with the Army"
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April 2023 by JohnPaul J.
My car was hit in the rear near my home. Not a lot of damage on the surface but definitely needed the bumper replaced and other items. Contacted my insurance company (Geico) and they gave me a quote for the repair. Found Oka's using Yelp and so glad that I did. This place is top notch not only with regards to repair and length of time, but customer service is a priority for sure. From the first call for estimate (spoke with Helen, super friendly and helpful); Nick, (my service rep) informed me of the process with dropping of the vehicle and what to expect. I felt that I was treated with care and concern, not as a customer but basically like family. Everyone was so cheerful and helpful both on the phone and in person. Almost daily I was contacted by Nick as to the status of the vehicle. It's evident that they take pride in the repair of the vehicle because I was even contacted with regards to "fit and finish" on my after market bumper (the technician was not happy with the fitment) and I was given the option to go back "OEM" instead of the after market that Geico suggested. Paint work is something that is extremely difficult to match, not for Oka's paint crew. Even though my car is 17 years old, they matched the paint/tint/variant of the silver Toyota paint perfectly. I was actively trying to find any issue I could but after scouring the car, it was "perfect", like it never happened. Lastly, I always detail my cars before I get them serviced. Because we had a little rain while my car was at the shop, I expected the car to be a little dirty or dusty. Not at all, I swear the car was cleaner than when I dropped it off! Great job Oka's!! Have since been sending everyone that I know that needs repair work to Oka's. This place is TOP NOTCH! Mahalo'z again for the great work and customer service.
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January 2023 by Steve S.
My car was involved in a minor collision and needed repair. My wife previously used Oka's for a repair and was extremely satisfied. I decided to use them for the repair to my car. From beginning to end the staff at Oaka's were very kind and extremely helpful. The quality of the collision repair was outstanding and beyond my expectations. My car now looks better than ever before. I heartily recommend Oka's Auto Body for collision repair.
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December 2022 by Aaron M.
Waited nearly 5 months in total due to the back order in parts. However, the wait was well worth it. Oka's communicated with me throughout the entire process and did a tremendous job. Couldn't be more happier with the final product. Mahalo!
