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February 2024 by Larry Kohler
Helpful, not particularly quick
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September 2022 by Brock Pond
I’m feeling really frustrated. Called to apply for a small loan to finish our basement, was pressured into a different kind of loan. I didn’t feel like I had all the facts along the way and that questions and concerns I had were put off to the very last minute when it was honestly too late. And when I went in to sign for the loan, the manager looked through the paperwork like she had no clue what any of it meant. I felt really insecure and kind of in the dark the whole time. And now I have the wrong kind of loan.
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September 2022 by Victoria Wells
I want to thank Zions Bank for all their help in getting us Canadian currency. I spoke with Blackfoot branch and they directed me to a Idaho falls branch. I call but was directed to customer service agent who was so helpful and call the branch in Idaho falls to make sure they had the currency on hand, which was super nice. We arrived at the bank in Ammon and everyone was so helpful. I don't normally write reviews but I was super stressed and they took it all away so again thank for being super nice and helpful so we could get home to Alaska.
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August 2022 by Jaxson Odell
Worst customer service I’ve ever had. Trying get a loan and no one will respond back I’ve emailed both the manager Amanda and assistant Lauren neither will call back and or move my application forward don’t waste your time here
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March 2022 by Deana Cook
I've banked with Zions for over 10 years, started at Rigby branch. I got married and went to Ammon Branch to change my last name, had all the documents I needed. Waited over 2 months to get the name changed, went into the branch twice, called 3 times, and every time the answer I got was they were not sure why its not changed it must just take time. Then got told they got an email saying the needed to submit more paperwork but not sure what it is. I decused to take all my documents to the Rigby branch and in less than 24 hours my name was changed. Ammon is a joke
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March 2022 by Poziki
I’m feeling really frustrated. Called to apply for a small loan to finish our basement, was pressured into a different kind of loan. I didn’t feel like I had all the facts along the way and that questions and concerns I had were put off to the very last minute when it was honestly too late. And when I went in to sign for the loan, the manager looked through the paperwork like she had no clue what any of it meant. I felt really insecure and kind of in the dark the whole time. And now I have the wrong kind of loan.
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March 2022 by Aubrey Young
I have been with zions for over 20 years, and never have I been treated so poorly. This branch puts a horrible name for zions. Cooperate should really look at their manager and assistant manager.
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August 2021 by Julia W
Definitely one of the more busy branches, but they try to help you as fast as they can and have a fun group of employees!
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February 2021 by Kelly Hayes
Very unorganized. Not knowledgeable about banking practices or customer service.
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January 2021 by Samantha Stoltenberg
They don't listen at all and there are always some kind of hidden fees that you weren't expecting. I get a check cashed there every week into my account that is through there bank and get the funds available immediately, well they have not listened and I didn't get my funds immediately and got declined at the store with groceries for my kids because they didn't make the funds available like they were supposed to now it will take 24hrs. I called the bank 5 minutes before they closed and they decided it was the end of a work day so they weren't going to answer so customer service is who I got transferred to do to them not answering and then the bank wouldn't answer customer service calling them eighther. So to make matters worse customer service can't do anything for you on a check if you cashed it through a bunch instead of online. So I'm screwed on food for the night not a dang thing they can do to help...
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January 2021 by Michael I
They did my PPP loan. I just finished paying it back last week. I went today to see if they’d exchange dollars for pesos and they said they wouldn’t since my account was now closed. So, they’ll take my interest for my PPP, but, won’t help me exchange my money.
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July 2019 by Emma Creager
Staff was not very personable or friendly. The man helping me was unfocused and occupied with flirting with a female staff member.
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June 2019 by Kenzie Moedl
Worst service I have ever received at any bank or credit union I have ever been to. We are closing our account and going to Idaho central. They are amazing and are not grumpy or impatient with all of their customers like this zions bank on Sunnyside is. One in Rigby is the best.
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May 2019 by Jason Anderson
Well Cameron Cook. i won't be bringing my business to you again anytime soon. If you want to tell all your customers to take their business elsewhere over small conversion ...and get offended so damn easily. If i was your boss you'd be history
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April 2019 by Titan Sweeten
Awesome staff and always super helpful!