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October 2024 by Josh A (The Review Couple.)
If you are in urgent need of furniture, I would advise against visiting this establishment. Big Lots partners with a subpar credit company for financing, which offers significantly less favorable terms compared to other options. Not only will you incur higher interest rates, but you also risk receiving a previously owned product instead of a new one. Additionally, the staff here is known for their rudeness and unprofessional behavior, creating an unpleasant work environment.
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October 2024 by Joshua Wiseman
customer service is horrible this thing was supposed to be brandnew. First they deliver a locked used one than after calling they tell me to come in and get the right one. So i go down and he takes it right off the display and puts it in that box. Than no discount no nothing im just stuck paying full price for a display model with no charger. I'm good. U can sucker someone else!
Update still no call from the supposed customer service. Big surprise haha. Emailed them told them to come get this it took them 3weeks to do so and now they want 3 weeks of rent on a tablet I could not use. These ppl are straight legal criminals.
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March 2024 by Richard Cage (Ricky bobby)
Alex was super cool and made it easy. Great place great people
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February 2024 by Robert J.
This place is horrible. THEY WILL DISRESPECT YOUR WIFE AND HOME. I've paid two things off and realized they take advantage of people. I bought a 400$ tv for 2000. This is outrageous. They told me it was new but it was used. Total usury. Maybe just this store, But the mngr is a complete con. I was gone, one week behind, and they waited till I wasn't home and intimidated my wife. Bad co. Fir real
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January 2024 by Draco Bruh
Do not buy from here. Glenn the store manager is racist towards his employee, other employees discriminate towards other religious beliefs, as well as the furniture is infested with roaches and bedbugs. When it's reported to the manager by all the members of the team he refused to do anything about it. Last time I checked knowingly selling products infested with bugs that will harm others and other people's properties is illegal.
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January 2024 by Holly Marquardt
This store has been a nightmare! EZ PAY is anything but EASY!I have asked that the payment be processed on the 4th of each month as the first of the month is when my social security is deposited into my account.The whole reason I did this was because I wanted to help bring my credit score up by making on time payments as well as enjoying a new sectional instead of buying used for a change. But it has been nearly two years now and I’m so sick and tired of this mess!! Every time I call and ask them to please fix the problem I always get the same thing… We start the whole process over again and I am told that this time everything is done and it has been changed.NOPE!I just got another email saying that Aaron’s Ez Pay is all set for the 29th of the month and if I have any questions to please call the store!! LoL ?Unbelievable!! And it’s now going to be a New Year !!I can’t do another year!
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January 2024 by Day Javoo
This store has been a nightmare! EZ PAY is anything but EASY!I have asked that the payment be processed on the 4th of each month as the first of the month is when my social security is deposited into my account.The whole reason I did this was because I wanted to help bring my credit score up by making on time payments as well as enjoying a new sectional instead of buying used for a change. But it has been nearly two years now and I’m so sick and tired of this mess!! Every time I call and ask them to please fix the problem I always get the same thing… We start the whole process over again and I am told that this time everything is done and it has been changed.NOPE!I just got another email saying that Aaron’s Ez Pay is all set for the 29th of the month and if I have any questions to please call the store!! LoL ?Unbelievable!! And it’s now going to be a New Year !!I can’t do another year!
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January 2024 by John Leigh IV
If you're Ballin on a budget an want something nice then it's for you like me
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November 2023 by Timmaree Hymas
I have ordered online twice. Never received any furniture. Never received my money back. Tried calling the store and they said nothing they can do and to call customer service. Called two different numbers and waited on hold for over an hour both times.Go to central rent 2 own. Much better follow through and customer service.
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November 2023 by Barbara Rix
Great service all around
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August 2023 by Love Lov
Terri write everyone card number in a notebook that she keeps. So if you call in to pay with a card because you can’t make it in just to let you now she has it saved, and if you miss your payment she will charge your card without your permission. So she committing fraud, and she still has a job there.
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July 2023 by Brian Aragon
Very good selection. Pricing is geared more toward folks with poorer credit, except they seem competitive in furniture pricing. I did not price shop to compare, just my limited experience in furniture shopping. I was surprised to see they had power tools and gaming systems (Xbox X, Ps5, Switch).There's a cost associated with the lease to own option, so be prepared to pay more than an item is worth, even of you pay cash. They explained thar many items they sell, they pay retail prices on so if they didn't charge more, they would lose money. The difference is they show you that pricing up front (doesn't seem much different from putting furniture on your credit card and paying interest, but here you know those numbers up front).The staff are pretty friendly and knowledgeable and the main manager is sincere and honest. I didn't opt to utilize their services because I do not require them, but I'm glad they are here for people who DO need their services.
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June 2023 by kay dee
New TV. nice customer service
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January 2023 by Raymond Corona Rubalcaba iii
Immediately upon coming to the store I noticed one of my friends shops here to hadn't seen him in a while point is they seem to have a good range of customers. My grandparents have been getting furniture through them for years. Also when something broke even though the chair was paid off ( it was a recliner) they came to my house and showed me how to fix it. Awesome. I was tempted to start getting stuff from there as well nice stuff easy deals kind people. Very clean and up to date store.
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March 2022 by Vern Beam sports
They've always corrected their mistake with me they've always helped me they've always been honest I just wish that there was a lot of stuff cheaper so I can furnish my apartment but bit by bit I'll get her done
