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June 2023 by Kip L.
They have serviced our mini convertible for years. Thus last time they went above and beyond to find exhaust leak causing engine light to go on. Thank you!
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December 2022 by Josh Dillard
Rob is hands down the most honest and knowledgeable master automobile technician i know. Willing to do whatever it takes to fix a vehicle right the first time.Service: Transmission
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September 2022 by Brenda Boren
If I could give 10 stars I would!! Kip saved the day when I had issues with a tow kit. He got me fixed after a long day of trying! Now I can get the Uhaul and move as planned. I can’t thank you guys enough!
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June 2022 by robert feeney
Super nice, communicated actively, HONEST, and with extremely fair pricing. Am stoked to find an auto repair shop I can trust. THANK YOU
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May 2022 by KIP LADD
They always do a great job on our mini. Been going here for years.
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March 2022 by Mike Christensen
I left the car to swap fluid on my Saab AWD system. They had my car for 8 weeks! I chose them as I was told they work on Saab. I ignored the negative reviews. Unfortunately they were all true. I had to call them múltiple times a week for updates as they never called me back. It was a simple oil change on differential. They didnt change the filter which is key and dif needs to be cleaned out. On top of that my car was crashed into as they park vehicles on the street. They didn't even fix it and I paid close to what I had to pay for someone else who fixed it properly. Very bad experience. I dont reccomend using them and would avoid at all costs.
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February 2022 by Mike C.
I left the car to swap fluid on my Saab AWD system. They had my car for 8 weeks! I chose them as I was told they work on Saab. I ignored the negative reviews. Unfortunately they were all true. I had to call them múltiple times a week for updates as they never called me back. It was a simple oil change on differential. They didnt change the filter which is key and dif needs to be cleaned out. On top of that my car was crashed into as they park vehicles on the street. They didn't even fix it and I paid close to what I had to pay for someone else who fixed it properly. Very bad experience. I dont reccomend using them and would avoid at all costs.
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November 2021 by Phoenix S.
If you want to save your breath and time calling them consistently then DO NOT go here. I have called numerous days in a row with voicemails and they fail to get back or me or answer the phone. When finally answering and asking for my estimate and/or final price, the receptionist got irritated at me that I was asking but they told me they would call me back for both of them. Super unhappy and they take their time and don't care about the customers time at all.
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October 2021 by Suzanne T.
Don't bother. Communication is horrible, car wasn't done when promised. They kept my car for over two months and I was the one that had to keep asking when it would be available....should have been told the person who was to fix the car went on vacay for two months....extremely disorganized and did not fix the problem and still had to pay. Stay away!
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October 2021 by Suzanne Kress
Oh no and no! Took my car in to have the remote fixed and was charged $110 and it never worked. Was told to return and they would work on it again…car sat there for 2 months while whoever was on vacay! Still not fixed! Poor communication, even worse service.
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June 2021 by Dylan Wimer
Have a two minute job that requires an expensive computer that I don’t have. Was told it would take until august until I could be seen, even after explaining the situation.
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May 2021 by Bethany Stevens
AER was the best experience I’ve had with a mechanic! They took their time to THROUGHLY look through my car and I really appreciate the extra work they did on it. They fixed a couple of things in the interior, and even filled up my gas! These were done with no extra charge which is much appreciated. I also had a great client experience with the employees! Thank you so much AER, please look into them when finding an HONEST mechanic.Services: Oil change
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April 2021 by Kirby Scott
If the other guys can’t fix your car or truck.They say Go to AER .Auto Repair.
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April 2021 by Meghan P.
If I could give 0 stars I would. Absolutely the worst company of all time. Extremely rude when checking on the progress of your vehicle (that took several months to fix putting us out of work during a pandemic due to not having a work vehicle). Hey lady, try being polite to your customers when they call and check in. I've never experienced a more rude receptionist in my life. Incorrect information about vehicle issues which ended up costing THOUSANDS in UNNECESSARY expenses when the whole thing should have been less than $400 in parts and a week to fix. Kept old car parts without asking that we could have sold on our own to make back some of the money from their incompetence. I would never recommend this company to my worst enemy. I don't even know how they are still open. Seriously, do not go here unless you have the desire to see how terrible an experience can be.
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March 2021 by Daren Loesch
If you value your time you should steer clear of this place. Booked an appointment 4 days in advanced for a simple oil change and was quoted the standard approx 1hr wait time. Showed up 10 mins before my appointment time to check in only to find I wasn’t even enter into the system. There was only one mechanic working, no one in the front office, and was told over two hours wait FOR AN OIL CHANGE!!!!!! What a joke! If you have 1/2 a day to spend waiting in a dirty smelling lobby for a simple oil change then this place is your ticket. If you’re busy and value your time then do not take any vehicle to this shop.
