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February 2024 by Gary Grewelle
Jean at the customer service desk at Boise Airport was very helpful! Definitely outgoing and polite! Got a nice upgrade!
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January 2024 by Bryce Leavitt
Great customer service in both picking up my car in Boise and with dropping it off in Salt Lake City.. Thanks
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January 2024 by Zach Burns
Aleah was very helpful and accommodative during a long holiday wait time! Would recommend.
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November 2023 by Al Lou
Fast service and great customer care.
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November 2023 by Mike Freeeman
Easy and great to deal with. Thank you.
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October 2023 by Oran Mark Carter
Quick, easy and totally without any problems!
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October 2023 by Bill
"Jean" at the Boise airport is so courteous and helpful. She goes the extra mile to find the vehicle you prefer. She is so pleasant each time I go there. Return was so simple, efficient, fast with courteous personnel as well.
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October 2023 by Ben Brower
These people at Boise airport are fantastic! We arrived just after midnight, and the Budget desk where I had reserved was abandoned even though it was supposed to be open till 1am! The Alamo person got us set up perfectly, with a lower price and better class car. He was super helpful and on the ball. Same experience at drop off. This operation is a well oiled machine!
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October 2023 by Anthony Dito
Andrew at the front desk was awesome and got us a great deal on a car. Fast, efficient check in process. Will rent again next time in Boise
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October 2023 by Kimberlee Lewis
Cliff is thee absolute best!! Man saw I was struggling and on the verge of tears trying to make my flight, got me checked in and showed me the way to go with such kindness and efficiency!! I will be forever grateful for Cliff!! ??
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October 2023 by Jessica Ferguson
I highly recommend. We rented out of the Boise international airport and the crew there could not have been more efficient.
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September 2023 by Steve Salisbury
Got a great rental. Very new, clean, worked great for what I needed. Customer service was very good, which is something becoming very rare anymore. Thank you for a great rental.
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July 2023 by Laura P.
The car rental area is right by bagage claim, really easy to find, and the lot for the cars is just outside the bagage claim doors, easy access. Even though there wasn't an associate at the Alamo counter, another counter associate motioned me over and was able to help me.My reservation was confirmed and I was assigned a car that happened to be the same make and model of my personal vehicle, that was super convenient! I was given the keys and sent on my way.Be aware that the signage over the BC door as you exit the terminal states that you need both the keys and the contract, you don't. The contracts are emailed to you at a later date. (It has been 3 days since I returned the car and I still don't have it) There is no intervention with anyone out in the lot, you find your car from the letter and number on keyfob, check the car for any previous damage, and drive away.I was able to get everywhere that I needed all weekend and that was awesome! Renting the car was less expensive than getting Ubers to get around.Returning the car was super easy as well, an associate verifies the mileage and confirms what you chose regarding gas, I took advantage of their filling option so that I didn't have to gas it up. At that point I was good to go!The process was very easy from making the reservation to returning the car, I would highly recommend it!
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April 2023 by Brenda Hernandez
We couldn't be happier with our rental. Jesse helped us choose a vehicle and made sure we had the car seat we needed for the baby - he was very kind & welcoming and answered all questions we had about the rental. The car was so nice and clean. When returning the vehicle, we were kindly greeted by the agent and it was the easiest car rental experience ever. We will make sure to get any future rentals from Alamo for future trips to Boise. Thank you Alamo Rent A Car Boise!
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April 2023 by Stephanie C.
I made reservations for a rental car with accelerated check-in. They won't accept my debit card. They only accept credit card. It's policy. Wish I knew this before showing up to the airport with no credit card and no way to get my rental card.
