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January 2024 by Jason L.
Just like the remainder of Albertsons their pharmacy does not follow directions and ends up wasting a lot of my time. I have instructed them every single time to NOT use my insurance because my insurance only covers a portion of my actual prescription so I use goodRx. 10/10 times they still run through my insurance and end up filling only a portion so I have to redirect them a second time every single time. It's clear these guys are in some sort of insurance agreement to try and force patients to use their insurance rather than get discounted cash/goodRx pricing. This borderlines fraud in my opinion as I have to have the same conversation every single time. I will no longer be using Albertsons, back to CVS it is, while they are slower at least they follow directions. Another entire hour wasted here today.
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January 2024 by Art Lee
The digital coupons are not working. Attempted to purchase coffee creamer at a great discount. I loaded the coupons in my phone, but at the register it did not recognize it. The clerk had to manually make the discount
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December 2023 by Laura C
Thanksgiving day, a little busy but the staff were all in a good mood which made it a good shopping experience.
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December 2023 by Jennifer Thornfeldt
Busy and expensive, but it's nice and convenient.
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November 2023 by Boise208
Deli hours say 9pm. Yet they won't even do sliced meats at 730pm? What a joke. At least the Broadway location is open later.
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September 2023 by Michelle M.
This was the first grocery I went to during my trip to Boise. As soon as I stepped inside, I was floored by how clean it was. I'm from the Bay Area in California, and for some reason our grocery stores are not well kept. Most of them, partly because of customers and short staff issues. We walked around found items that we needed for our unit. Then stumbled onto this amazing beer room. They don't have those where I live. I know that this isn't the big branch like the one on Broadway, fun fact, I found out from my uncle that this was the first Albertsons ever! To the locals you have a lot to be proud of, I know you may not see it, but trust me, you have it good.
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September 2023 by Ronald Harrell
Albertsons has always maintained nice stores, but prices are usually higher than competitors.
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July 2023 by Taylor Curtis
I had a very poor experience with the ‘DriveUp and Go’ app and the Albertsons store on Main Street. The employee who was supposed to deliver my groceries failed to do her job properly and argued with me instead of apologizing. I wasted a lot of time and energy because of this.My sister ordered groceries through the app and put my name on the order to pick up. She told me to grab the groceries at this location. When I arrived, an employee named Alison came out to my car and told me that there was no order for me. She said that I had to go to two other stores to locate my groceries. She did not offer any explanation or assistance.I called my sister and she confirmed that she had ordered from this store and that she had put my name on the order. She called the store manager and asked her to check the order. After a few minutes, Alison came back with my groceries she said she didn't have. She blamed me for not having put my name (which I made sure I did) and said that it was not her fault. She did not sound sincere or respectful.I took my groceries and left, but when I came home, the bags ripped and some of the items fell out. I had to go back to the store and replace them. This took another 15 minutes of my time. I also had to rush to work because I was running late.I am very disappointed with the service I received from this store and this app. I think that Alison should be trained better on how to handle orders and customers. I also think that the app should be more user-friendly and reliable. I do not recommend using this app or this store for grocery delivery. Please improve your service quality or you will lose more customers like me. If you want employees to perform their due diligence, I'd recommend avoiding this location like the plague.Thank you for reading my review. I hope that you will take my feedback seriously and make some changes.
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June 2023 by R Dale Mercer
We'll be back.Clean, well organized.Pricing could be better, but commensurate with other stores of the same ilk.
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May 2023 by Jeh Ree
Great supermarket. Had everything I needed & the produce quality was very good. Cost was higher than I expected, but not sure if that's the brand or the neighborhood. Employees were friendly and helpful.
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May 2023 by Wayne Hurst
Blew my mind when I seen a homeless guy gathering shopping carts.. what if he gotten hurt.. the store employees seen this and allowed this to continue.. I understand being lazy but on your own time..
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May 2023 by Brittney Farivar
I’ve used the delivery service a fews times and every time they manage miss the most important item or send it expired. No longer using their delivery services or shopping in store with Albertsons. Time to checkout Whole Foods and Winco. The most recent mistake was not providing replacement options for a cheddar cheese? The shopper literally could not offer me a suitable replacement option for the most basic item. The other missing items gave me replacement options. 20 minutes before the order was sent out and after reading that I had 15 minutes to submit replacements I’m told by chat that it’s too late. Well you guys lost a high spend household. Cya
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April 2023 by Dave Muse
Great place for all of your grocery needs. Very clean and the staff is great. Eager to help. The deli is amazing.
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April 2023 by Josh S.
Pharmacy always has a long line. My Rx was there for three days before I went to get it and it still wasn't filled.
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March 2023 by F8less 66
Store has a great selection and prices are fair but many of the employees seem miserable. The place also seems slightly worn with rough flooring in some areas and the speakers cutting out occasionally. Still a good place to shop.