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March 2025 by Jacob Mylan
Great service and prices.
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March 2025 by Eddward Moran
I was shocked by the customer service at AutoZone. An elderly man simply asked for clarification about a warranty, but was met with rudeness and suspicion. When he couldn’t hear the representative, they refused to repeat themselves and suggested he was recording the call. This kind of treatment is unacceptable, especially for seniors
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February 2025 by Marty Parker
Stopped in to get windshield wipers on a rainy day, had trouble removing and replacing them and the two gentleman working at the time stood out in the rain with us to figure it out. So helpful and sweet, thank you!
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January 2025 by Krystal Tolle
Found me what I needed. In and out in a jiffy.
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December 2024 by James Mott
Great customer service
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October 2024 by K A Shauger
Always have the parts I need
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September 2024 by Aaron Curioca Jr.
They always give me what I need to there youl see
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September 2024 by Manuel Rojas
The europeam kid on computer has gave me wrong parts twice. 😕 hmmmmmm. Very unfriendly, and gives bad advice.
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July 2024 by Louis669
Worst service in the valley. There’s a reason I goto Oreillys but I can’t always wait. Were unable to cross refrence a common bearing part number to a sit bearing. (They are the same #)
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May 2024 by Paul Baerwald
Very helpful
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May 2024 by Jim Calderhead
Parker was fantastic on the phone and when I went into the store. Great customer service!!
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March 2024 by Alex Joe-Monday
Alex was fantastic! He got me the correct size windshield wipers and installed them in under 10 mins. He even gave me all of the different price point options to choose from. Great service and kind people.
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March 2024 by Ali T.
Came in at the 11th hour(shortly before they closed for the day)to get a "check engine" diagnostic on 07/01/2023(Saturday).
I was helped by Gabriel who was legitimately the absolute nicest person ever. I know nearly nothing about cars but I did not feel judged by him in any way at all. He greeted me immediately when I walked in the door and asked what I needed help with at which point I told him that I needed a diagnostic and verified that my check engine light was indeed on.
He didn't even skip a beat but grabbed his little diagnostic tool doohickey came out to the car and showed me where they plug it in and ran the diagnostic and then we went back inside and he popped that into the computer and printed it out but sheet with the code that came up. He then told me how to look that up to figure out exactly what the code meant in regards to my specific vehicle.
I would have to give Gabriel 100 🌟 across the board, i.e; customer service, kindness, swiftness of service and assistance as well as teaching me what I needed to know about this specific issue with my vehicle in a way that I could understand.
Just absolutely amazing amazing service what a fantastic human being and person working at this particular AutoZone on West State Street in the Collister shopping Center.
I'm not sure how long he may have been working here but regardless of that I think it's high time that Gabriel gets a very large raise because he definitely without a doubt deserves it. From now on if I come to this AutoZone which will be the only AutoZone I come to as Long as Gabriel is working here I will definitely be seeking out his assistance because his compassion empathy and ability to teach someone who knows nothing about cars is amazing and absolutely stellar!
100/10 for Gabriel as well as this Auto Zone!
(4700 W. STATE ST. Boise, Idaho 83703)
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February 2024 by M G
Just went there for the rental tools today to do a ball joint, they had what I needed. You pay full price for whatever tool you're going to borrow and then bring it back within 90 days you get it your money back.
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February 2024 by Melody Monbleau
I went into AutoZone for help with a simple product I'd bought earlier. Gabriel listened and stepped up to help, fixing the immediate situation and taking extra steps to ensure there would be no issues in the future. He was efficient, competent and kind.
