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January 2024 by Tasha Hall
Just wanted to give a shout out to Ozzy at Boot Barn. Let me tell you it was so refreshing to actually be asked if you need help while you are shopping. Ozzy helped get a good fit for my husbands boots. He was just all around super helpful and knowledgeable ! Thanks Ozzy-The Hopkins’s
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January 2024 by L L
Best boot barn store in Idaho... Went in to purchase a few pairs of work boots... The staff was really friendly and helpful... Store manager Sonny was very helpful and they all made sure we walked out satisfied and happy with our purchase... We'll be letting all co-workers know that the Boise store is the store to get boots.
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January 2024 by JACQUELYNN Colwell
Was looking for square toed boots in the women's section. Couldn't find anything. I liked, only 3 to choose from in my size in the ankle boot style.
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January 2024 by Charles Gilson
Great selection
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January 2024 by Tyler Torres
Amazing service all around great experience
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January 2024 by Abel Santana
I came in to buy a hat, immediately Ozzy stepped in to provide suggestions and helped with custom fitting my new hat. Find Ozzy, you will be glad you did.
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September 2023 by J S
I don't understand why this place has so many negative reviews, I was taken care of so well there it was unbelievable! Lorelie literally helped me figure out what I wanted for an hour! It's been forever since I've had customer service like that. Her and Kieran were incredibly knowledgeable and patient with me (I struggle making decisions in general). Can't wait to go back!
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September 2023 by Shelli
The staff is amazingly helpful! The young lady that helped us, was friendly and very quick at finding what I needed. Thank you so much for helping me find the perfect pair of steel toe work boots in women's size!! Will shop here again.
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July 2023 by Katie Lynn
Favorite place to shop; I think half of my closet it from them at this point!
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March 2023 by Catherine McPherren
It's called Boot Barn, but they don't have ANY decent quality safety toe work boots. They should re-name it Millennial Foot Wear
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January 2023 by P Wolfe
I Brought in my $350 boots to be stretched and they ended up stretching them way to far, ruining my boots to the point I can’t wear them anymore. I also bought a brand new pair that had a price tag of $139 and by the time I had them staged up front while shopping for other items, they removed the price tag and I ended up getting charged $249. I got worked over and the people there seemed to only care about the money. Worst experience, will never go back.
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January 2023 by Brandon Victory
Looks like they have a great selection of boots. There was no staff to be found. I wandered a bit, then left and bought boots online
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December 2022 by Melissa Bain
Way too many racks in the store and the racks are jammed packed. Makes it hard to see the merchandise and find anything. All seems very disorganized. Not a big fan but can be a good place to get work boots or clothes. On the pricey side. Damn inflation!
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December 2022 by Kristyn Ross
Lied to about hat shaping 3 days before I have to go to the nfr. Was told to leave my hat there for a week and they'd get it done, which really doesn't take long (I used to work there and shape hats) was told a week later that they'd have it ready in an hour, when I went to pick it up, they told me the steamer was broken..I wish I wouldn't have wasted a whole week and taken it else where. Hate their cheap over priced, fake cowboy stuff anyways. Get employees trained for the services you offer, and get employees that aren't too lazy to do them. Honestly is always the best policy too.
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December 2022 by Greg Holtz
Well they advertise they shape hats but during the Holidays they cannot shape hats due to staffing shortages. Really what kind of service is that? Not a customer any longer.