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December 2023 by Pete Sinclair
i dont usually write department store reviews. The entire staff was awesome but i got to put a separate shout out for Morgan and Quinton they were so nice to me and my I will go back just because of them.
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July 2023 by Tech Blade
Awsome place i got hey dude's.
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June 2023 by Reggi Craig
Totally ridiculous I purchased some boots they were high high dollar. I told her that I wore a size 7 she did not have a seven in stock so she talked me into letting her send me the size 7 to my house. So I paid for it fully trusting that they were sending me a size 7 and this was for my wedding. I got them four days before I was getting ready to go to my wedding in Las Vegas and they were a 6 1/2 totally didn’t fit me and totally ruined my outfit for my wedding. I wouldn’t trust the store with anything. And we spent a ton of money there over the past couple months. I called in, and the man wanted me to pay for the shipping to ship the boots back to him instead of providing me with a shipping label so that I wouldn’t have to pay again because I don’t live anywhere near the store. And I’m not even going to get the boots before my wedding and that was the reason I was getting them. So I am out a lot of money and they basically are doing nothing about it, but making me pay more money to send them in so I could have some more shipped out, this is not the way to do business. I don’t know what this world is coming to with customer service, but this is the poorest customer service I’ve ever seen. The store is not worth the trip to even go in the door. Update I talked to the twin falls store, and they took for the Boise store mess up Sorry we’re at the Boise store said nothing of the sort.They even offered the home store number to where I could get a shipping label because the Boise store did not offer that at all but since this was going to be for my wedding at this point my whole outfit was coordinated around those boots so I’m going to have to go get a refund and try to completely coordinate my outfit for something totally different and I have four days to do it in. I won’t be shopping at Buckle again after a spending at least $2500 there in the past two months no thanks. Update they did order more boots for me so I have more stars
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June 2023 by Nicholas Puderbaugh
Amazing customer service and I love how much you can look at in this store and I bought some nice shirts that I really enjoyed and it was a really good price for both of them im so happy with the service I got and I will try to go to this store when I'm at the mall I go there every so often.
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March 2023 by Trey Scott
Everyone one there is very polite, asked if I needed sizes for shirts/hoodies so I could purchase the right size I needed, great job
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March 2023 by Andy Bennett
My girlfriend and I recently went to the Boise Town Square to buy new clothes for her new job in management. Buckle was the store we had in mind, as we find the selection & style to be the best around...On this particular occasion, not only did several sales associates immediately greet us when we walked in, one associate inparticurtiular named Mallory, catered to my girlfriends particular style & taste & selected multiple garments to try on,several of which we purchased and are very happy with. Our experience with Buckle & the staff has never disappointed! Special shout out to Mallory & thanks for all the help & attention to detail!
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March 2023 by Jai Flores
Just wanted to give Nayeli a big shoutout. Best customer experience I had shopping this last time! I had barely landed in Boise and needed a last minute outfit for a last minute date. Nayeli went above and beyond to find some outfit options for me. She paid great attention to what I wanted, size, colors, and made sure they were all coordinated since I am OCD. She definitely deserves a raise. I was able to make it to my date on time and have a fresh outfit! Thank you.
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December 2022 by Travis Wilson
Had the most wonderful expirience today with my wife here! the staff was amazing and tottally got my wife to feel completely comfortable here and we tottally spent way too much money here but it was also my wifes birthday
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August 2022 by Abe Rojas Jr
I enjoyed this store and I bought a nice Tshirt. It was a little spendy but I had the money so it was no problem.
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August 2022 by Bailey
Rachel B is awesome!! she helped me find a ton of great items for my new job and even interacted with my kiddo while I was in the changing room, thanks for the great service!
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August 2022 by Sara Ann
Super helpful staffLove you get free alterations with purchase of jeans.
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May 2022 by Ashley V.
Apparently we were the only ones in the store who didn't "need help finding anything." ?
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November 2021 by Tarie Wilson
Fast, friendly
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October 2021 by Tom Rosen
Beautiful store. While waiting for my wife I picked up three items for myself. Check them out.
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July 2021 by Poor Man Brian
Great for teens
