-
June 2023 by Judi Neumann
I was on the phone with another banking institution and after an almost 30 min wait the system disconnected me. I then called Chase on Five Mile and the call was answered immediately!The gentleman that took my call was extremely polite and knowledgeable and answered all of my questions! Very pleased with this encounter.
-
April 2023 by Rick Allen
Can never talk to anybody
-
April 2023 by 40 oztofreedom
Absolute worst service
-
October 2022 by Tony Vowels
I order bricks of money. And, they always provide, within a week.
-
October 2022 by Heather Hopper
1 star is too generous. Zero customer service skills. The person I needed was too busy to take the 5 minutes it would have taken to resolve my issue. This is the second time this happened at this location.
-
September 2022 by Michael
I have been using Chase for a couple years now. I exclusively use the branch located on the corner of Five Mile and overland. Chris and his team are absolutely phenomenal. Their customer service is top notch. He helped me resolve a problem that I had when I purchased a car from vroom.All the tellers are very pleasant. You can tell that he is a good leader by the way his people treat customers. I would highly recommend Chase and this particular Branch to anybody in the area that is looking for a new bank. Keep up the great job Chris and Chase Bank Team 5 mile.
-
May 2022 by R Mason
I had made an account online for my son so he could have a debit card, but was having issues transferring funds afterwards. We ended up having to go inside the bank to get the problem fixed. It ended up being a pretty difficult/unique problem and the only fix was to make another acct and delete this acct. John and another guy whose name I didn’t get (big guy with a beard) were both a huge help. Everything is now exactly what I was aiming for the first time online. Everybody was very nice and professional.
-
May 2022 by Dave Friesen
Short. Terse. Rude. Argumentative. I’ll be closing my account. Service from this branch was despicable. At this point I’ll be closing my account. Bummer. Not worth the consistently poor encounters
-
February 2022 by Sheraya Moss
Caleb the banker at this location went above and beyond to support me after hours and days of misery over the phone. Caleb is fantastic.
-
August 2021 by Kurtis Benedict
This bank was just fine. It doesn't have a drive thru to deposit checks, but it does have an ATM (don't all banks?)The only other reviews says they're abusive and rude. The people didn't hit me, nor did they comment on my disgusting appearance.This bank is fine. Here is a couple pics of what it looks like for those coming here.Thanks again.
-
March 2021 by Jared Campo
Abusive and rude
