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September 2023 by sharon slater
Always great service and a great mgr..
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July 2023 by Brenda Barnard
I’ve been banking with Chase for years. This branch wouldn’t cash a gift check even though I have more than enough funds to cover it in my account. I had to go to the issuing bank and pay a fee. This is the only branch I’ve ever experienced this.
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June 2023 by Sabrina Bojo
Just had an experience that really bothered me.I received a check from my parents for our wedding present for a decent amount of money. It was under $10,000 so I didn’t think it’d be a problem to cash it at the bank it was issued which is Chase. I am not a member of Chase but I’ve cashed multiple checks here from my parents over the years. This was however the largest I’d ever cashed.Walked in, was summoned by the lady with dark hair working today. I told her I’d like to cash this check. She asked for my bank card. I explained the situation and she said she could not do this for me if I didn’t bank there.I told her I had cashed dozens of checks over the years because they are the issuing bank. She said she “cannot do a cashiers check”I responded that I don’t need a cashiers check, that I need to cash this check. She rolled her eyes at me and said she’d check if she can.After a while she then told me that it could not be done and I’d have to go to my own bank. Did not give me a reason but made it clear that Chase couldn’t cash it. I said okay thank you, took the check and left.Went to another Chase branch and they did it no problem. AND they were nice to me.This is why I don’t bank with chase. Inconsistent, rude, weird selective rules. That lady seriously gave me the worst vibe. She was hostile the second she summoned me over. Now I know she didn’t help me on purpose like I thought
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May 2023 by kadhim kadhim
The appointment is very late and the staff is very bad. I expect that the coffee shop needs to change the staff, otherwise it will lose all the existing customers.???
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April 2023 by Autumn Dawn
They don't answer the phone. I wanted to apply for a credit card but could only reach someone after 5 calls. When someone answered, they "couldn't answer my question", took my information to have someone contact me. No one reached out! Way to encourage customers to take business elsewhere.
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February 2023 by Daniel Blackner
The less than five star reviews you see here say it all, I don’t really need to say more. Go to a different branch.
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September 2022 by Donald Sorrells
Went here to get a document notarized. Gentleman pulls up state website to verify if documents is correct. Then rejected the notary. I respectfully explained that I have been real estate for 24 years and a notaries job is to verify the correct person is signing the document, not the analyzation of the document that was correct. After research I was correct. What joke and waste of time. Notaries are not lawyers.
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September 2022 by Niki Curry
I just use the ATM and online banking app. As for this place, I have to go there today to take out more than my daily ATM max.im guessing the people will be mediocre and stuck in their own life and really not concerned about much else. . Oh well banking is banking for a poor guy like me.
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March 2021 by teresa robbins
Have had an account here for 3+ years the people that work here are great and if I have questions about anything they take the time to explain it so I understand what is going on. I'm glad I chose to bank here.
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February 2021 by Oscar Filson
Very helpful and friendly, have been going there for many years. Highly recommend going here if it is convenient, the employees are top notch!
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December 2020 by Kyle Meiborg
This is hands down the best chase branch I’ve ever been to. Jess and Kaleb both work their tails off to make sure all of their customers are taken care of. I’m really impressed with the customer service these two provide for being such a large chain.
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September 2020 by David Castellion
I’ve Had nothing but great experiences at this location! Jess is very good at what he does! Not to mention He goes above and beyond for his clients! I actually enjoy going into the bank now just to talk some hockey with him. Highly recommend this bank.
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July 2020 by Kylee Llewellyn
I’ve been a chase member for over two years now and I’ve never had such horrible customer service or experiences with any other company. I’d absolutely not recommend.
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February 2020 by Robert Green
Truly a slimy group of “bankers” at this Chase branch. Not just the account managers but the branch manger as welll! These people should be ashamed of themselves for being so dishonest with their customers. Don’t trust a word they say!
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January 2020 by Karen Hudelson
Best customer service ever!!
