Chase Bank is highly praised for its excellent customer service and helpful staff. Customers appreciate the talented and respectful employees who listen carefully and offer great solutions, making banking a positive experience. The Milwaukee location in Boise is known for its cheerful and accommodating staff who go out of their way to assist, such as checking for special bills or trading currency. Customers also value the bank’s commitment to doing the right thing for their clients. Some mention that staff members are very helpful even when busy or feeling unwell. However, there are minor concerns about restroom accessibility and limited staff flexibility regarding certain requests like stamps. Overall, Chase Bank is seen as a trustworthy and friendly place to handle checking, savings, and mobile banking needs, with many customers feeling satisfied with their service.
Met with a JP Morgan banker. He helped me with a IRA withdrawal. He was very friendly. The tellers that I have interacted with have all been very good, patient and helpful. One in particular warned me the bank was going to start charging for checks and did I want to order some boxes? I did and he helped me order them.
February 2023
This is the best bank in the world! I love what they stand for and how they are always doing the right thing for their customers.
January 2023
Always great customer service and a joy to bank with Chase, all the employees here are always respectful and give great service even when they don't feel well
