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January 2024 by Allen Ott
Mean rude people
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January 2024 by Suzy Neutron
This critical review covers my experiences with JP Morgan Chase bank. I made my withdrawal from the drive thru teller. When I received my cash I asked the drive thru teller if all the money was there. The Chase bank drive thru teller grinned and said yes it’s all there. It wasn’t after counting the money three times I realized I was shorted by $100. The missing $100 was found in the Chase bank drive thru teller’s cash drawer. I was lucky I got my $100 and an apology. If I had not reported the theft immediately the $100 dollars would have probably disappeared. The truth is that whether you bank in New York City, Los Angeles or the N Milwaukee St branch in Boise Idaho you would be well advised to count your money carefully before leaving the bank. If the drive thru teller cheats you, park your car immediately and run into the bank. Demand a verifiable machine recount. I have lost confidence in JP Morgan Chase Bank. I don’t trust JP Morgan Chase bank anymore. The dishonesty that I experienced is consistent with JP Morgan’s legendary reputation.
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November 2023 by Lauren Johanson
The manager is about as lazy as it gets my husband came to cash a check she said it wasn’t possible because it was too much money…. It’s a bank where else do you think he is gonna cash it? Went to the branch on five mile Chris was amazing and had it cashed in minutes. Avoid this branch so you don’t have to interact with a manager who is unwittingly to do her job. Embarrassing. Making up her own rules?
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July 2023 by Brenda Barnard
Have been going here for years. They are awesome!
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April 2023 by Mandah Milacku
Updating my review; leaving at 1 star!I went into this branch to cash a $45 check. Since I’m not a member of the bank, they wanted to charge me $10 to cash it.. NO WAY! How is that even legal?Went to a different branch, Chase Bank, off Five Mile across from Fred Meyer… They cashed my check with NO FEES.This branch is just out to take your money. I don’t trust them. How does one branch allow themselves to take $10 of a $45 check and the other branch doesn’t?
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April 2023 by Mandah Worman
Updating my review; leaving at 1 star!I went into this branch to cash a $45 check. Since I’m not a member of the bank, they wanted to charge me $10 to cash it.. NO WAY! How is that even legal?Went to a different branch, Chase Bank, off Five Mile across from Fred Meyer… They cashed my check with NO FEES.This branch is just out to take your money. I don’t trust them. How does one branch allow themselves to take $10 of a $45 check and the other branch doesn’t?
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March 2023 by Mandah M.
These dumbasses charge a $10 fee for cashing a check if you're not a member, just more ways to steal From and monitor people. I will take this review to Yelp and to higher customer service, you guys are a joke of an establishment and what a pathetic employee to state" I don't make the rules don't be mad at me" the fact that you are standing by and enforcing a policy that makes no sense but t steal from the customer is pathetic. You guys are pathetic ,
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February 2023 by Karissa Storkson
This is the best bank in the world! I love what they stand for and how they are always doing the right thing for their customers.
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January 2023 by Nathan Cecil
Always great customer service and a joy to bank with Chase, all the employees here are always respectful and give great service even when they don't feel well
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December 2022 by Pamela S.
The Milwaukee location in Boise is really helpful and always cheerful. I have never had a problem at any of the branches and the employees are always willing to go out of the way. I was collecting $2 bills for my granddaughter and they were happy to check if they had any and they traded me the 2 they had for 4 $1s.
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February 2022 by Jeff Brummer
Malu was awesome to work with! Once they open there restrooms up for clients that would be amazing. Also I really needed a stamp and they weren’t budging on giving me one.
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November 2021 by Peter V.
Chase knocked it out of the park with service. I needed to open a checking account and the person who helped me had overheard and jumped right in to make the process extremely fast and easy. Really great customer service and a really nice person.
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October 2021 by Tecle Gebremicheal
A couple days ago, I went to this bank to get a piece of paper from work get signed by a notary. One of the tellers told me that they cannot provide notary service for people who doesn’t bank there.First of I went there because a lot of my friends bank with them and I have been in that specific location for other business before and second it was the nearest bank since I was going the fax the paper at the FedEx across the street.Then I had to drive to Washington Federal Bank on the other side of the Mall and get it done. Surprisingly they didn’t ask me such questions. After appreciating the person, I told her what have happened at the other bank and the person said they give service to anybody whether they bank with them or not because it only takes a couple of minutes.This is another great example that we need to do business with local and smaller banks.
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August 2021 by Cali Clayton
This is the worst bank I have ever used. Nobody can answer my questions and the phones never seem to get answered.
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April 2021 by Clarice Rosales
Always have a good experience. Except a specific taller gives attitude for taking out a certain amount of domination.