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February 2025 by Timothy Bird
Kind of a strange place set in a very old building that looks rather spooky to me. I guess they do alright there helping young children that are in need of professional help. I did not go in there because of privacy laws here in Boise. I review reports from people that used there services and it was not very good. There are newer places here that I am quite sure does a better service.
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February 2025 by Dani Jo
Their testing is a joke. Told me it could take about 3 hours. That's par. I get there and the guy talks to me for about an hour. Asks my daughter if she likes to collect things. That's the only question he asked her. The whole time. He just talked to me. No behavioral or IQ or anything. Just asked ME questions for an hour and had a diagnosis. There is a reason they don't have a wait-list! Unacceptable. My child needs help, first we need to know what she could have to better help. Don't find help here.
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January 2024 by Cindy Pettit
Been going here off and on since my son was four,we absolutely love all the staff and the counselors too.Very welcoming and helpful. Would never go to another counseling center,very happy with the services they offer
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August 2023 by Lorie Spear
Great counselors for kids
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March 2023 by Rachele Rissler
I took my son here for a year. His counselor did amazing with him and I'm happy with all our sessions.
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December 2022 by kilee schlichte
In 2008/ 2009 I went here. My counselor would lock the door and raise her voice to try to get me to relive my sa. I lost most of my childhood memories due to her (i could remember the sa before i came here and my other memories). It got to the point I could push her out of the way, unlock the door and open it all within 30 seconds. My whole family got banned from here because of it.
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December 2022 by Megan Wong Dock
We had a wonderful experience getting my daughter diagnosed with Rusty. Great office staff and we are pleased with how things went. Would recommend for autism diagnosis.
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November 2022 by Jaret Peterson
The counselor was great with our child, however the billing department is horrible. They are not on top of things and can never give you a straight answer. You won't be able to know what the true cost is until months later after you leave and they will try to rob you of things you already paid for.
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August 2022 by cas rom
This is ridiculous... both my girls always had technical issues and not always were allowed into their meetings. Sometimes taking 15-20 and be cause of that it is considered a no show. Furious that it's ok if they're late, God forbid technical issues because you will be "Fired as a patient".
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December 2021 by C V
I saw Rusty for an adult evaluation as there are few in the area, he was unprofessional, dismissive, and patronizing. All questions were framed in a male centric way using underage patients as examples (I'm a grown woman). He also was disrespectful and invalidated another clinic's diagnosis that had nothing to do with our appointment. My test was supposed to be three hours it was one hour, I do not recommend going to this clinic as an adult for an assessment.
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September 2021 by Sonia Puga
My daughter has been with miss Alaina for a year now and I see so much improvement in her attitude and emotions. Most wonderful counseling and flexible counselors.
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September 2021 by Julie Clark
BE WARNED! I was referred by our St Al. Dr & Warm Springs made an appt with a counselor that wasn't covered. I even gave them my insurance info BEFORE the appt and asked how much I owed & they still didn't tell me it wasn't covered or warn me!! They are really CARELESS! I had called my insurance ahead, and they told me copays were $20 for in-plan visits... When I got the BIG bill in the mail, I called Warm Springs. No one could help that week. They said they'd call back, but nothing. I wrote them a letter explaining three weeks ago. No reply. I called again today and the lady was SO RUDE and told me it's all on me?! HOW??? This is their mistake! Ridiculous. Except for the "copay", I'm not paying. They should own up to their mistake and be more careful. If they work with me and fix it, BBB complaint is coming next.
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September 2021 by Suzanne Locklear
We have used three of the clinicians at Warms Springs counseling in the last few years. The range of expertise and the services provided were and continue to be extremely helpful during a stressful period of our lives. Joshua Brandt is a family care coordinator which helped us put fragmented piece of life back together. There are so many programs and tools available and Josh knows how to uncover and coordinate them for and with the family. Maritza Romero is trained in play therapy which is helpful for an imaginative child with a lot of energy. I would highly recommend Warm Springs Counseling.
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September 2021 by M Brown
My child has been seeing Darren for a few months now.. my child loves/ looks forward to visits with Darren. Darren shows real compassion for what he does and it shows through my child's progress. We can't thank you enough Darren!
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September 2021 by courtney
don't know anyone, including myself who's had a good expirience with this place.
me and my two siblings went here and had 3, THREE different therapists who were, nice, but unhelpful, unprofessional, condescending and really didn't know what they were doing.
i wasted so much of my life here only to make zero progress
please take your kids somewhere better!
