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May 2017 by Michael King
NOTE: this location is closing May 29 2017. I've always enjoyed Chili's for the good taste, unique menu range and low key atmosphere. You can come here, have adaquet service with tasty food, good portions and for a good price. The location is really good too, right near the mall and off the interstate. After 27 years they are sadly closing. Perhaps they were not able to compete with Chick'fil'a right across the street or perhaps its need was made redundant with the many other Chili's that have popped up.
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May 2017 by Allison L
Service wasn't so much lacking as, it just took a while to get going. There was no one at the hostess booth to greet my husband and I, a little concerning since it was around 12:45 on a Saturday - pretty much the prime lunch hour on what should have been a busy day. That was okay as we prefer to sit in the bar; however, even after seating ourselves, we weren't immediately greeted by the bartender (he was deep in conversation with another couple seated at the bar). Things did eventually pick up as far as service goes and the food was quick to arrive, correctly prepared and excellent. So, why only two stars? Well that would be because, as I was sitting there enjoying my food, I saw one of the employees (a manager, I assume, as she wasn't wearing a uniform or a name tag) cutting another employee's HAIR in the kitchen. Yep, you read that right - trimming her bangs in full view of most of the bar patrons. When the manager saw me watching, they quickly ducked back into a more sheltered area, but the damage was done. Owners/management at this store are definitely in need of refresher trainings in both excellent customer service and hygiene.
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March 2017 by b hunt
Chilli's served me a pink hamburger. Super bad cooks. Super awkward situation when you have to decide to eat it, just ask for a box so you can cook it at home or ask them to recook it. I ended up taking a few more bites it got worse. Ya worse birthday dinner I have had. I asked them to recook it. To top it all off I had taken the onions off my hamburger before eating they put them back on when they recooked it. These guys don't pay attention if you want a good meal don't waste your time or effort going here. I won't be going back.
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March 2017 by Sebastien D.
Service was fast, food was great Chili's food, and the waiters were very attentive. If you want people who are there to care to your every food need, then come here. It only took about 10 minutes for my meal to come out and it was just as good.
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January 2017 by Hailey Macomb
Slow service. I'm not impressed with the new management. There wasn't anyone to seat us when we walked in. The other times I have come in, Madison was a great hostess. Our waitress was nice. The food has gone down hill. If they are going to serve low quality food, they should lower the prices. Wouldn't recommend if you're wanting to get your food quickly.
